Colin Wilson
Lower Burrell
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Dick's Sporting Goods, Inc
Greensburg, PA
02.2021 - Current
- Supervised daily store operations, ensuring compliance with company standards and policies.
- Trained and developed staff, enhancing team performance and customer service skills.
- Collaborated with management to develop strategic plans for store growth and efficiency.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Conducted employee performance evaluations, providing constructive feedback for continuous improvement.
- Maintained visual merchandising standards, creating an engaging in-store environment for customers.
Footwear Team Lead
Dick's Sporting Goods, Inc
Tarentum, PA
04.2019 - 02.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Education
Bachelor of Arts - Middle-Level Education
Waynesburg University
Waynesburg, PA05-2013
Skills
- Problem-solving
- Customer service
- Store organization
- Team management
- Work Planning and Prioritization
- Mentoring and coaching
- Team building and leadership
- Store operations
Timeline
Assistant Store Manager
Dick's Sporting Goods, Inc
02.2021 - Current
Footwear Team Lead
Dick's Sporting Goods, Inc
04.2019 - 02.2021
Bachelor of Arts - Middle-Level Education
Waynesburg University