COLLEEN E. PRIESTER
Cranberry Township,PA
Summary
Resourceful and innovative Instructional Designer with over 8 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
12
12
years of professional experience
Work History
Learning Department Specialist
COMMONWEALTH CHARTER ACADEMY
07.2025 - Current
- Coordinate curriculum development initiatives to enhance educational offerings.
- Lead instructional design support for K–12 online curriculum, ensuring alignment to standards, learning objectives, and learner-centered design principles
- Apply evidence-based instructional strategies to improve engagement, accessibility, and effectiveness in asynchronous digital learning environments
- Collaborate with SMEs, curriculum designers, and instructional leaders to evaluate and improve learning experiences and outcomes
- Manage curriculum quality assurance processes, including feedback analysis, error tracking, and iterative content improvements
- Analyze learner performance data and feedback to identify instructional gaps and recommend targeted design enhancements
- Design and deliver professional learning experiences, including coaching, modeling, and LMS-integrated resources
- Research and recommend digital tools and resources to improve usability, accessibility, and learner engagement
Instructional Designer
MANAGEMENT CONCEPTS, INC.
09.2022 - 07.2025
- Partnered with clients—including federal government agencies—to conduct needs assessments, analyze performance gaps, and design targeted learning solutions
- Designed and developed interactive eLearning, instructor-led, and blended learning programs aligned with organizational goals
- Applied adult learning theory and instructional design methodologies to create engaging, performance-based training experiences
- Ensured learning solutions met Section 508 accessibility standards, creating inclusive and compliant digital learning experiences
- Managed multiple concurrent projects, maintaining timelines and delivering high-quality solutions in a fast-paced environment
- Collaborated with stakeholders and SMEs to ensure alignment, accuracy, and instructional effectiveness
- Conducted quality reviews to ensure consistency, usability, and alignment with learning objectives and compliance requirements
Documentation Specialist
DOLLAR ENERGY FUND
12.2020 - 09.2022
- Designed and implemented training programs for customer service representatives and supervisors in a high-volume call center environment
- Developed eLearning and instructor-led training that improved quality assurance (QA) scores by 25%, enhancing customer experience outcomes
- Created job aids and performance support resources to improve real-time accuracy and efficiency
- Partnered with leadership and SMEs to identify skill gaps and implement data-driven learning strategies
- Developed assessments and evaluation tools to measure learning effectiveness and inform continuous improvement
- Collaborated with cross-functional teams to gather and analyze information for accurate reporting and documentation.
- Mentored junior team members in documentation techniques, fostering professional development within the team.
- Designed and facilitated instructor-led and virtual training programs to improve employee performance and knowledge retention
- Conducted needs assessments and developed targeted training interventions aligned to business priorities
- Led quality assurance and peer review processes to ensure consistency and effectiveness of training materials
Educational Technologist
DEPARTMENT OF DEFENSE EDUCATION ACTIVITY (DoDEA)
08.2014 - 05.2016
- Developed and implemented technology solutions to enhance educational outcomes.
- Developed and delivered training programs for educators focused on instructional technology and digital learning strategies
- Supported implementation of large-scale digital learning initiatives, including 1:1 technology programs
- Ensured accessibility and usability of digital learning tools and platforms for diverse learner populations
- Provided strategic guidance to educators and leadership to improve instructional effectiveness and learning outcomes
Education
Master of Arts - Instructional Technology
East Carolina University
Greenville, NCBachelor of Science in Education - Education
Slippery Rock University
Slippery Rock, PASkills
- Instructional Design & Curriculum Development (ADDIE, Kirkpatrick)
- Customer Experience (CX) & Workforce Training
- ELearning Development (Articulate 360, Adobe Captivate, Vyond, Canva)
- Instructor-Led & Virtual Training Design
- Learning Evaluation & Performance Improvement
- LMS Administration & Course Deployment
- Accessibility & Compliance (WCAG, Section 508)
- Cross-Functional Collaboration & Stakeholder Engagement
- Project & Training Program Management
Additional Experience
- Elementary Teacher
- Onslow County Schools
- Prince William County Schools
- Department of Defense Education Activity (multiple locations)
Timeline
Learning Department Specialist
COMMONWEALTH CHARTER ACADEMY
07.2025 - Current
Instructional Designer
MANAGEMENT CONCEPTS, INC.
09.2022 - 07.2025
Documentation Specialist
DOLLAR ENERGY FUND
12.2020 - 09.2022
Educational Technologist
DEPARTMENT OF DEFENSE EDUCATION ACTIVITY (DoDEA)
08.2014 - 05.2016
Master of Arts - Instructional Technology
East Carolina University
Bachelor of Science in Education - Education
Slippery Rock University