Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Colleen Myers

Mechanicsburg

Summary

Human Resources Coordinator skilled in managing recruitment and onboarding processed, with expertise in benefits administration and employee relations. Proven ability to enhance training efficiency and foster a positive workplace culture. Recognized for strong communication and leadership skills, contributing to the seamless execution of HR initiatives.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Human Resources Coordinator

Bethesda Mission
Harrisburg, PA
04.2023 - Current
  • Facilitate recruitment, hiring, and onboarding of new employees for two homeless shelters and a Community Center
  • Developed HR policies in collaboration with the Human Resources Director, ensuring fair and consistent application
  • Assist with benefits administration and serve as a liaison between employees and insurance providers
  • Audited physical and electronic files and I9 forms, providing recommendations for ensuring compliance with employment laws
  • Implemented a communication plan for Open Enrollment, streamlining the process for employees

Health & Life Coach/Blogger

Powerful Women’s Group
Mechanicsburg, PA
02.2018 - 04.2023
  • Developed and implemented a website to empower and support women
  • Cultivated social media following across two platforms with more than 5700 followers

Recruiting/Training Manager

Nationwide Insurance Company
Harrisburg, PA
05.2013 - 02.2018
  • Led recruitment and onboarding processes for multiple departments, enhancing employee integration
  • Created a standardized onboarding process to ensure consistent experiences for new employees
  • Collaborated with business partners to identify and drive continuous improvement
  • Managed training programs for new employees, fostering skill development and readiness for more than 100 employees per year
  • Responsible for performance management, salary planning, and administration, training, and development

Claims Manager-Casualty Non-Injury

Nationwide Insurance Company
Harrisburg, PA
06.2012 - 05.2013
  • Drove and led a team of claim associates to achieve key metrics for organizational results
  • Ensured high levels of customer satisfaction and promoted a culture centered around the customer
  • Responsible for performance management, salary planning, and administration, training, and development

Claims Manager-First Party Medical

Nationwide Insurance Company
Harrisburg, PA
02.2005 - 06.2012
  • Oversaw medical claims team performance, promoting customer-focused development and readiness
  • Collaborated with HR and Talent Acquisition to develop effective recruitment strategies

Sr. Claims Representative

Nationwide Insurance Company
Harrisburg, PA
07.2004 - 02.2005
  • Conducted investigations into complicated mid- and high-exposure claims.
  • Updated field operations staff on the status of open claims and current actions.
  • Recommended and set reserves based on expected payouts.
  • Selected and managed expert witnesses and litigation managers for investigations.

Skills

  • Benefits Administration
  • Training & Development
  • Compliance Management
  • Decision-making
  • Communication
  • Leadership/Employee Relations
  • Talent Aquisition

Certification

Certified Health and Life Coach, Health Coach Institute, 09/01/19

Timeline

Human Resources Coordinator

Bethesda Mission
04.2023 - Current

Health & Life Coach/Blogger

Powerful Women’s Group
02.2018 - 04.2023

Recruiting/Training Manager

Nationwide Insurance Company
05.2013 - 02.2018

Claims Manager-Casualty Non-Injury

Nationwide Insurance Company
06.2012 - 05.2013

Claims Manager-First Party Medical

Nationwide Insurance Company
02.2005 - 06.2012

Sr. Claims Representative

Nationwide Insurance Company
07.2004 - 02.2005

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Colleen Myers