Colleen Sartory
Pittsburgh
Summary
Dynamic Senior Account Rep with proven expertise in team collaboration and leadership. Skilled in analyzing customer data and delivering tailored solutions, driving increased satisfaction and performance Results-driven professional with a strong focus on customer needs and problem-solving. Experience in training team members and collaborating cross-functionally to develop strategies that enhance customer satisfaction and improve account management processes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Account Rep
UPMC
Pittsburgh
08.2006 - 05.2025
- Provided training and support for team members on various account management processes.
- Analyzed customer data to identify trends in demand, sales, and pricing.
- Collaborated with cross-functional teams to create customized solutions for customers.
- Assessed customer needs by conducting surveys or interviews to determine requirements.
Education
High School Diploma -
Bethel Park
Bethel Park Pa06-1973
Skills
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Collections expertise
- Call center experience
Certification
- Train the Trainor
Timeline
Senior Account Rep
UPMC
08.2006 - 05.2025
High School Diploma -
Bethel Park
Similar Profiles
Eric CascheraEric Caschera
Talent Acquisition Specialist at UPMCTalent Acquisition Specialist at UPMC
Thomas Pistilli, RN, VA-BCThomas Pistilli, RN, VA-BC
Vascular Access Nurse at UPMCVascular Access Nurse at UPMC
Bethany BlankBethany Blank
ICU Patient Care Technician at UPMCICU Patient Care Technician at UPMC
Kenzie KauffmanKenzie Kauffman
Patient Service Representative at UPMCPatient Service Representative at UPMC
JoAnn RitterJoAnn Ritter
Assistant Manager at Goodwill of SWPAAssistant Manager at Goodwill of SWPA