Summary
Overview
Work History
Education
Skills
Certifications Professional Development
Timeline
Generic

Colleen (Cammy) Krim

Allentown

Summary

Digital sales professional with 18 years of experience at ADP, consistently exceeding sales targets and receiving numerous awards. Proficient in CRM systems and client relationship management, specializing in strategic planning and consultative sales techniques. Demonstrated ability to drive revenue growth and build strong partnerships with C-level executives. Experienced mentor, improving team performance through focused training initiatives.

Overview

18
18
years of professional experience

Work History

Sr. Premier Digital Sales Rep IV

ADP GES Digital Sales
01.2007 - Current
  • Actively sell and support ADP HCM solutions to multiple, large, complex companies
  • Consistently exceeded planning objectives for over 18 years, earning qualifications for multiple President's Clubs and SuperStarts. Responded quickly to customer questions and resolved issues to restore satisfaction.
  • Identified potential customers through email campaigns and social media outreach.
  • Optimized revenue levels by developing engaging promotional programs.
  • Conducted market research to identify new opportunities for digital sales.
  • Participated in incentive programs and contests designed to support achievement of production goals.
  • Utilized various CRM tools to track leads, prospects, and clients throughout the sales cycle.
  • Prepared reports on key performance metrics related to digital sales activities.
  • Developed and implemented digital sales strategies to maximize revenue growth.
  • Developed relationships with existing clients in order to increase repeat business opportunities.
  • Participated in corporate sales trainings to improve skills set and learn new selling techniques.
  • Maintained current knowledge of industry trends, technologies, and best practices in the field of digital sales.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.

Oversee multiple priorities, efficiently addressing issues promptly and professionally.

  • Daily interaction with C-level decision makers as well as practitioner level associates

  • Certified in Benefits, TLM and Payroll and Talent Solutions
  • Mentor new associates

Trainer

ADP Sales Learning
01.2017 - 01.2018
  • Train new hire associates in MAS and GES
  • Coach to think strategically to align with the current buyer's decision making and buying patterns to better position ADP's solutions

Education

M.A. - Curriculum and Instruction

Rosemont College
Rosemont, PA
01.2003

B.A. - English

St. Joseph’s University
Philadelphia, PA
01.1985

Skills

  • Digital sales
  • CRM utilization
  • Client relationship management
  • Strategic planning
  • Negotiation techniques
  • Problem solving
  • C-level engagement
  • Consultative sales techniques
  • Full-cycle sales process

Certifications Professional Development

  • SPHR (Senior Professional in Human Resources), 01/01/20
  • AT&T Account Executive, 01/01/95
  • Pennsylvania Instructional Level 1 Certificate in Elementary Ed, 01/01/03

Timeline

Trainer

ADP Sales Learning
01.2017 - 01.2018

Sr. Premier Digital Sales Rep IV

ADP GES Digital Sales
01.2007 - Current

M.A. - Curriculum and Instruction

Rosemont College

B.A. - English

St. Joseph’s University
Colleen (Cammy) Krim