Collin Todd
Wayne
Summary
I am a hardworking individual with strong ties to the customer service industry. My persistence and experience allow me to constantly bring new discussions to the table. I am fully prepared to contribute my efforts toward an internship at your organization, ensuring success and dedication in every aspect of my role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Aid
Student-Athlete Performance Center
Blacksburg
08.2024 - Current
- Collaborated closely with kitchen staff to streamline food preparation processes.
- Monitored and restocked inventory levels throughout shifts.
Hospitality Intern
Escalante Golf
Williamsburg
05.2025 - 08.2025
- Assisted guests with check-in and check-out procedures
- Facilitated communication between departments to enhance operational efficiency.
- Resolved guest complaints promptly, ensuring a positive experience at the establishment.
Bar Back
TPC Sawgrass
Pointe Verde
03.2025 - 03.2025
- Supported bartenders by readily restocking bar supplies
- Worked closely with bar team and general managers to ensure guest satisfaction
Server/Runner
Christopher’s A Neighborhood Place
Wayne
12.2018 - 08.2023
- Ensured guest satisfaction by providing exceptional customer service.
- Coordinated with multiple point of sales systems.
- Resolved customer complaints professionally.
Education
Bachelor of Science - Hospitality and Tourism Management
Virginia Tech, Pamplin College of Business
Blacksburg, VA05.2026
Skills
- Leadership
- Relationship oriented
- Adaptability
- Customer service
- Creativity
- Guest relations
Certification
- SERV Safe, Virginia Polytechnic Institute, 2024, Obtained knowledge about food safety to minimize the risk involved preparing and serving food
- TIPS, Virginia Tech, 2024, On-Premises Alcohol Serving Training
Timeline
Hospitality Intern
Escalante Golf
05.2025 - 08.2025
Bar Back
TPC Sawgrass
03.2025 - 03.2025
Kitchen Aid
Student-Athlete Performance Center
08.2024 - Current
Server/Runner
Christopher’s A Neighborhood Place
12.2018 - 08.2023
Bachelor of Science - Hospitality and Tourism Management
Virginia Tech, Pamplin College of Business
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