Connie Burt
Troy
Summary
Highly-motivated and the ability to take on new challenges. Strong worth ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and multitasking and time management abilities. Submit claims electronically through PROMISe and document if a claims was approved or denied; review weekly Remittance Advices for paid, partially paid and Error Status Codes (ERC) and steps to correct ERCs for denied claims to assure payment is processed as quickly as possible; Review ISP in HCSIS and Authorization Notice reports for County approved services. Detail-oriented financial analyst and paralegal with strong skills in client communication, legal research, and document preparation. Proven ability to manage billing processes and organize legal documents effectively.
Overview
39
39
years of professional experience
Work History
Financial Analyst
Penn-York Opportunities Inc.
Athens
02.2024 - Current
- Managed billing processes to ensure timely invoicing and collections.
- Maintained up-to-date records of customer payments and outstanding balances.
- Managed daily cash postings from lockbox or other electronic methods of payment processing.
- Maintained organized filing systems for PROMISe billing claims, invoices and receipts.
- Assisted with other administrative tasks as assigned.
- Managed office, met with service contractors when needed; adequate supplies available or ordered as requested; make myself available and assist clients or co-workers in order to resolve issues.
SWAN LSI Paralegal
SWAN-VOCE
Towanda
09.2009 - Current
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Drafted correspondence to clients and other attorneys.
- Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
- Organized evidence for use at trial or hearing proceedings.
- Attended court proceedings to observe trials or hearings.
- Researched applicable statutes, codes, regulations, ordinances, and precedent cases.
- Filed motions with courts electronically or via hard copy.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Updated attorneys on changes in the law that affect their practice area.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Trained staff on office procedures and case-specific duties.
Paralegal
Brann, Williams, Caldwell & Sheetz
Troy
05.1993 - 08.2009
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Provided administrative support such as answering phones or scheduling appointments.
- Organized client calendars, prepared mailings and handled high call volumes.
- Reduced workflow downtime by effectively organizing and managing client billing and case management files.
- Trained staff on office procedures and case-specific duties.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Processed closing documents and transactional documents for legal review.
- Booked travel arrangements for firm attorneys and support staff.
Legal Assistant
Robert Fleury, Esquire
Troy
06.1991 - 04.1993
- Maintained client confidentiality in all matters.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Greeted clients upon arrival at office and provided assistance as needed.
- Answered phones promptly while providing courteous customer service.
Waitress
Beamans Restaurant
Athens
03.1990 - 05.1991
- Greeted customers and provided menus.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Secretary
Mountain Lake Electric and Mountain Lake Construct
Troy
09.1987 - 01.1990
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
Education
High School Diploma -
Towanda Area High School
Business06.1987
Skills
- Exceptional Writer and attention to detail
- Understands Confidentiality
- Administrative Support
- File and Records Management
- Document Preparation
- Legal Research
- Preparing memos
- Conflict resolution
- Critical thinking
- Client communication
- Office Administration
Accomplishments
- Karen Campbell Award - Nominated by teachers and given to a Senior who they consider thoughtful and looks out for the good of others.
Timeline
Financial Analyst
Penn-York Opportunities Inc.
02.2024 - Current
SWAN LSI Paralegal
SWAN-VOCE
09.2009 - Current
Paralegal
Brann, Williams, Caldwell & Sheetz
05.1993 - 08.2009
Legal Assistant
Robert Fleury, Esquire
06.1991 - 04.1993
Waitress
Beamans Restaurant
03.1990 - 05.1991
Secretary
Mountain Lake Electric and Mountain Lake Construct
09.1987 - 01.1990
High School Diploma -
Towanda Area High School