CONNOR J McVEY
Media,PA
Summary
Technical Service Engineer with a proven track record of developing enhanced security systems to optimize performance and ensure client safety. Specializing in providing effective onsite security through remote programming. Subject matter expert and team leader offering technical support to diagnose and resolve complex issues swiftly, minimizing service disruptions. Excellent communication and collaboration skills have earned the trust of senior leadership, relying on me to represent the organization nationwide. Bilingual advantage with proficiency in English and Spanish, as well as basic conversational skills in Arabic. Previous experience as a Military Police Officer instilled a strong work ethic and unwavering commitment to delivering exceptional results and ensuring quality assurance.
Overview
5
5
years of professional experience
Work History
Technical Services Engineer
Universal Atlantic Systems
04.2023 - Current
- Optimized system efficiency through identification and resolution of critical technical problems.
- Detected issues in products, engineered corrective measures, and implemented evaluations.
- Carried out site checks to adhere to regulatory requirements.
- Optimized project timelines by managing coordination efforts and mitigating delays.
- Bolstered teamwork by sharing significant updates on emerging technological trends.
- Conducted troubleshooting and repair for intricate electrical systems.
- Determined necessary equipment by working closely with customers and sales team.
Senior System Programmer
UNIVERSAL ATLANTIC SYSTEMS
01.2021 - 04.2023
- Utilized advanced strategies in the development of security and fire safety measures.
- Developed beneficial solutions meeting both user and business demands efficiently.
- Conducted continuous testing and monitoring of comprehensive company systems.
- Offered technical mentoring to a team of six system experts.
- Work with stakeholders to ensure compliance while staying competitive in the market.
- Cultivated and upheld robust customer relationships to deliver exceptional service.
System Programmer and Installer
OHMCOMM
01.2020 - 01.2021
- Enabled continuous safety coverage for large corporations through integrated communication links.
- Led installation projects for both residential and commercial security infrastructures.
- OSHA certified to ensure compliance with guidelines and regulations
Skills
- Sedona
- Manitou
- Compass 20 downloader
- RemoteLink
- Chekt
- Alarment
- Dealer Admin
- Honeywell Vista
- DMP XT series
- DMP XR series
- DSX Access Control and SQL Database
- Brivo Access Control
- Chekt Video Verification
- Securecom Video Verification
- Honeywell Fire Communicators
- Dualcom
- Powercom
- Starlink SLE Management
- Bongo
Timeline
Technical Services Engineer
Universal Atlantic Systems
04.2023 - Current
Senior System Programmer
UNIVERSAL ATLANTIC SYSTEMS
01.2021 - 04.2023
System Programmer and Installer
OHMCOMM
01.2020 - 01.2021
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