Detail-oriented worker with a strong dedication towards excellent customer service. Experienced in POS operations and working under pressure. Always ready to maximize customer satisfaction.
Overview
4
4
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
Dickson City, PA
08.2024 - Current
Provided exceptional customer service during rush periods
Operated POS systems efficiently, ensuring accurate transactions for guests.
Maintained cleanliness and organization of lobby, theaters and concession areas throughout shifts.
Assisted in training new staff on operational procedures and customer engagement techniques.
Accurate cash handling
Utilized suggestive selling and upselling techniques
Seasonal Attractions Attendant
Roba Family Farms
North Abington Township, PA
08.2022 - 11.2022
Delivered exceptional customer service to enhance guest experiences at attractions.
Operated various amusement equipment, ensuring safety and compliance with operational standards.
Assisted in maintaining cleanliness and organization of attraction areas for optimal guest enjoyment.
Engaged guests with informative presentations about ride features and farm activities.
Delivered outstanding customer service by addressing guest concerns promptly and professionally.
Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
Education
Associate of Science - Professional Studies With Pre-Ailled Health Intent
Lackawanna College
Scranton, PA
05-2029
High School Diploma -
Abington Heights High School
Clarks Summit, PA
06-2025
Skills
Cleanliness and hygiene
Workplace safety
Cash handling expertise
Patience and empathy
Customer service
POS system operation
Store opening and closing
Honest and dependable
Attention to detail
Accomplishments
Received Employee of the Month for June 2025 at Regal Cinemas
Timeline
Floor Staff Member
Regal Cinemas
08.2024 - Current
Seasonal Attractions Attendant
Roba Family Farms
08.2022 - 11.2022
Associate of Science - Professional Studies With Pre-Ailled Health Intent