Constance Psihogios
Ardmore,PA
Summary
Dynamic Parts/Customer Care Coordinator at Raymour & Flanigan Furniture with a proven track record in enhancing customer satisfaction through effective problem-solving and first call resolution. Expert in customer relationship management and training. I thrive in high-pressure environments while maintaining professionalism and reliability. Committed to delivering excellence in service and organizational efficiency.
Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.
Overview
25
25
years of professional experience
Work History
Inside Sales Representative/Customer Service Representative
CAPPUSA
11.2025 - 01.2026
- Developed and maintained relationships with clients through proactive communication and follow-ups.
- Conducted market research to identify new sales opportunities and target potential customers.
- Utilized CRM software to manage customer interactions and track sales performance effectively.
- Collaborated with marketing teams to align promotional strategies with sales goals.
- RFQ
Parts/Customer Care Coordinator
Raymour & Flanigan Furniture
03.2001 - 11.2025
- Collaborated with other departments to ensure resolution of customer issues in a timely fashion.
- Assisted in developing customer service policies, procedures, and standards of performance.
- Actively listened to customers' needs and provided solutions that met their expectations.
Education
High School Diploma -
Samuel S Fels High School
Philadelphia06-2000
Skills
- Inbound customer service
- Strong organization
- Customer relations
- First call resolution
- Training and mentoring
- Customer relationship management
- Reporting and analysis
- Customer service
- Teamwork
- Customer service excellence
- Time management
- Problem-solving skills
- Excellent communication
- Calm and professional under pressure
- Reliability
- Money handling
- Self motivation
- Professionalism
- Shipping and receiving
LANGUAGES
Greek Fluent
Timeline
Inside Sales Representative/Customer Service Representative
CAPPUSA
11.2025 - 01.2026
Parts/Customer Care Coordinator
Raymour & Flanigan Furniture
03.2001 - 11.2025
High School Diploma -
Samuel S Fels High School