Cora MacArthur
Easton
Summary
Dedicated and adaptable professional with experience in customer engagement, early childhood education, and team leadership. Skilled in building strong client relationships, managing time effectively, and maintaining a positive, solution-focused attitude in fast-paced environments. Proven ability to lead teams, support young learners, and provide high-quality service across both educational and food service settings. Passionate about creating welcoming, safe, and productive spaces for both customers and children.
Overview
6
6
years of professional experience
Work History
Sessional Lead Teacher
Active Learning Center
05.2025 - 08.2025
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
shift lead
Rita's Italian Ice
02.2020 - 11.2024
- Worked for Kutztown Rita and Palmer Rita's
- Handled money
- Made the treats
- Took on managing skills
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Trained new employees and delegated daily tasks and responsibilities.
Skate Guard
villa roller rink
10.2021 - 01.2024
- Helped children learn how to skate
- Help in the party room serving pizza, drinks, and cake. singing to the birthday child
- Handed out skates
- Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
- Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
- Patrolled areas surrounding skating rink to prevent theft or vandalism.
- Maintained superior customer service skills when relaying rink policies and procedures to customers.
- Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
Baby sitting job
N/a
01.2023 - 03.2023
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Engaged with children on age-appropriate level.
- Prepared meals and snacks for children based on dietary guidelines.
Sales Associate
Five Below
10.2022 - 01.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate/Cashier
Spirt Halloween
09.2021 - 10.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Sales Associate
Cherry Hill Programs
12.2020 - 04.2022
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Utilized various types of camera equipment to capture best possible shots.
- Customized photography strategies based on intended use and client preferences.
- Trained new photographers in use of camera equipment and editing software.
Education
Bachelor of Science - Elementary Education
Kutztown University of Pennsylvania
Kutztown, PA05-2026
High School Diploma -
Wilson Area School District
Easton, PA06-2022
Skills
- Customer engagement
- Strong verbal communication
- Client relations management
- Effective time management
- Food service management
- Team leadership
- Early childhood education
- Conflict resolution
- Adaptability in fast-paced environments
- Classroom management
- Problem-solving
- Collaborative teamwork
Timeline
Sessional Lead Teacher
Active Learning Center
05.2025 - 08.2025
Baby sitting job
N/a
01.2023 - 03.2023
Sales Associate
Five Below
10.2022 - 01.2023
Skate Guard
villa roller rink
10.2021 - 01.2024
Sales Associate/Cashier
Spirt Halloween
09.2021 - 10.2022
Sales Associate
Cherry Hill Programs
12.2020 - 04.2022
shift lead
Rita's Italian Ice
02.2020 - 11.2024
Bachelor of Science - Elementary Education
Kutztown University of Pennsylvania
High School Diploma -
Wilson Area School District
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