Detail-oriented employee with the ability to adapt and pick up new skills quickly. Easily collaborates with others and is willing to take on leadership roles. Skilled in time management and problem-solving, maintaining a successful balance between university coursework and part-time work.
Overview
5
5
years of professional experience
Work History
Executive Student Office Manager
Temple University- Service Operations
02.2024 - Current
Facilitated communication between departments to resolve issues promptly and maintain seamless operations.
Gathered, organized and input information into digital database.
Utilized time management skills to balance coursework, extracurricular activities, and part-time work.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Welcome Weeks Fellow
Project26
08.2024 - 10.2024
Encouraged constituents to register to vote and educated them on the importance of this civic duty without party bias.
Trained and mentored new canvassers on best practices for voter engagement and communication techniques.
Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
Adapted communication style to address diverse populations effectively, ensuring inclusivity and respect for all individuals encountered.
Handled sensitive information with utmost confidentiality, maintaining trust and integrity.
Retail Sales Associate
Old Navy, Gap
03.2023 - 06.2023
Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Retail Sales Associate
Kohls Department Store
05.2021 - 06.2022
Greeted customers and helped with product questions, selections, and purchases.
Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Operated register to provide great customer service.
Trained new hires on customer service policies and procedures.
Education
High School Diploma - Political Science
Temple University
Philadelphia, PA
05.2027
High School Diploma -
Harry S Truman Senior High School
Levittown, PA
06.2023
Skills
Interpersonal skills
Problem resolution
Team player
Public speaking talent
Proficiency in Microsoft Office Suite- Excel, Powerpoint, Word, & Outlook
International Office and Student Services Executive at International College of Yayasan MelakaInternational Office and Student Services Executive at International College of Yayasan Melaka
Executive Secretary the Office of General Manager and CEO / Business Development Executive at AL-SAHOO GEN. TRAD. CONT. GROUP COExecutive Secretary the Office of General Manager and CEO / Business Development Executive at AL-SAHOO GEN. TRAD. CONT. GROUP CO
Executive & Personal Assistant to the VP / Office Manager / Property Manager at B.A.S.S., Inc.Executive & Personal Assistant to the VP / Office Manager / Property Manager at B.A.S.S., Inc.