Detail-oriented professional with expertise in claims processing and customer service. Proficient in effective communication and regulatory compliance, ensuring accurate documentation and efficient claims evaluations.
Overview
10
10
years of professional experience
Work History
Rural Carrier Associate
USPS
Newport
04.2026 - Current
Operated postal vehicles safely, ensuring compliance with traffic regulations to maintain road safety.
Delivered mail and packages to rural customers with attention to detail.
Sorted and organized mail to streamline delivery process across designated routes.
Claims Examiner II
Delta Dental of Pennsylvania
Camp Hill
05.2021 - 03.2026
Reviewed dental claims for accuracy and compliance with company policies.
Processed dental claims using advanced billing software and documentation systems.
Reviewed patient records to verify eligibility and coverage details for claims.
Communicated with dental providers to resolve discrepancies in submitted claims.
Maintained accurate records of claim statuses and adjustments throughout processing.
Collaborated with policyholders to clarify claim details and resolve inquiries.
Utilized claims management software to track and process claims efficiently.
Produce Associate
Karns Quality Foods
Carlisle
02.2021 - 05.2021
Operated produce department equipment to maintain freshness and quality.
Organized and stocked fruits and vegetables in designated areas.
Assisted customers with produce selection and provided product knowledge.
Maintained cleanliness and sanitation standards in the produce section.
Monitored inventory levels and reported shortages to management.
Forklift Operator
Quaker Oats
Carlisle
10.2020 - 01.2021
Operated forklifts to transport materials within warehouse facilities.
Loaded and unloaded shipments to ensure optimal placement and organization of products.
Conducted safety inspections on equipment to ensure compliance and operational readiness.
Followed safety guidelines to maintain safe operation of heavy machinery and reduce risk.
Produce Associate
Giant Food Stores
Newport
08.2019 - 06.2020
Operated produce department equipment to maintain freshness and quality.
Organized and stocked fruits and vegetables in designated areas.
Assisted customers with produce selection and provided product knowledge.
Conducted regular quality checks on produce for spoilage or damage.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Grocery Team Member
Target
Mechanicsburg
09.2018 - 07.2019
Assisted customers in locating products and answering inquiries.
Maintained cleanliness and organization of grocery aisles and displays.
Stocked shelves with merchandise and ensured proper product placement.
Monitored product expiration dates and removed outdated items promptly.
Stocked shelves with merchandise and rotated products to ensure freshness.
Produce Associate
Karns Quality Foods
New Bloomfield
08.2016 - 07.2018
Operated produce department equipment to maintain freshness and quality.
Organized and stocked fruits and vegetables in designated areas.
Maintained cleanliness and sanitation standards in the produce section.
Monitored inventory levels and reported shortages to management.
Assisted customers with produce selection and provided product knowledge.