Corinna Hackman
Pittsburgh
Summary
Dynamic professional with extensive experience at Allegheny Health Network, excelling in customer service and data entry. Proven ability to resolve complex issues and maintain confidentiality while collaborating effectively with teams. Proficient in Microsoft Office and knowledgeable in billing procedures, consistently achieving project goals and enhancing customer satisfaction.
Overview
14
14
years of professional experience
Work History
Single Billing Office Representative
Allegheny Health Network
Pittsburgh
03.2023 - Current
- Provided customer service support by responding to inquiries, resolving complaints, and processing orders.
- Performed data entry into various computer systems while ensuring accuracy of information entered.
- Maintained confidentiality of sensitive information and documents.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
Sales Associate
Sheetz
Pittsburgh
09.2021 - 05.2023
- Computed purchases and received and processed cash or credit payment.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Intern
Senior Presbyterian Care
Oakmont
10.2022 - 11.2022
- Data Entry.
- Learned how to navigate with the insurance portal.
- Gained knowledge of medical billing.
Production Worker
Poly Concepts of North America
New Kensington
10.2011 - 03.2020
- Sorted product components on work tables to maintain maximum organization and productivity.
- Cleaned up work area at end of shift to maintain safe working environment.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Inspected finished products for quality and adherence to customer specifications.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Used daily system logs to document production information, discussing issues with management.
Education
Associate of Arts - Medical Records Technology
Institute of Medical And Business Careers
Penn Hills, PA11-2022
High School Diploma -
Kiski Area High School
Vandergrift, PA06-2009
Skills
- Customer service
- Data entry
- Order processing
- Problem solving
- Confidentiality maintenance
- Team collaboration
- Microsoft Office
- Billing procedures
- Medical terminology
- Customer relationship management (CRM)
- Verbal communication
Timeline
Single Billing Office Representative
Allegheny Health Network
03.2023 - Current
Intern
Senior Presbyterian Care
10.2022 - 11.2022
Sales Associate
Sheetz
09.2021 - 05.2023
Production Worker
Poly Concepts of North America
10.2011 - 03.2020
Associate of Arts - Medical Records Technology
Institute of Medical And Business Careers
High School Diploma -
Kiski Area High School
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