Cornelia Wilkie
Yeadon
Summary
Highly organized Executive Assistant with a track record of optimizing time management and ensuring the confidentiality of sensitive information. Strong problem-solving skills coupled with a customer service orientation contribute to effective project coordination and facilitation of strategic initiatives.
Overview
26
26
years of professional experience
Work History
Executive Assistant III
AmeriHealth Caritas Family of Companies
Newtown Square, PA
06.2014 - 12.2025
- Coordinated the CIO/SVP, and other executives schedules, meetings, and travel arrangements to optimize time management.
- Handled confidential and sensitive information with discretion and tact.
- Coordinated administrative functions for high-priority projects, guaranteeing that all deadlines were consistently met.
- Coordinated executive schedules, meetings, and travel arrangements to optimize time management.
- Managed complex communication across departments to ensure alignment on strategic initiatives.
- Developed and maintained organized filing systems for efficient document retrieval and compliance.
- Facilitated cross-functional collaboration among teams to drive strategic objectives forward effectively.
- Provided support and training to junior administrative staff, fostering a culture of continuous improvement and collaboration.
Human Resources Benefits Administrator
Keystone Mercy Health Plan
Philadelphia, PA
12.2003 - 06.2014
- Administered employee benefits programs, ensuring compliance with regulatory requirements.
- Facilitated onboarding processes, enhancing new hire orientation and integration into company culture.
- Coordinated annual open enrollment, streamlining communication and education on benefit options.
- Evaluated vendor performance, optimizing service delivery and cost-effectiveness of benefit plans.
- Improved employee understanding of benefits offerings through clear communication materials and informative presentations.
- Guided associates through the application process for benefits leave of absence, disability, and workers' compensation claims, ensuring clarity and compliance.
- Coordinated communication between injured employees, healthcare providers, and insurance carriers to facilitate claims resolution.
- Analyzed and processed Disabilityand workers' compensation claims to ensure compliance with regulatory standards.
- Reviewed medical documentation and reports to determine eligibility for benefits under disability act and workers' compensation policies.
Administrative Assistant Public Affairs/Marketing
Keystone Mercy Health Plan
Philadelphia, PA
08.1999 - 03.2002
- Managed daily office operations, ensuring efficient workflow and scheduling for executive team.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated communication between departments, enhancing collaboration and information sharing.
- Developed organizational systems for document management, improving retrieval time and accuracy.
- Streamlined appointment scheduling processes, optimizing resource allocation and staff utilization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collaborated with local organizations at multiple political and neighborhood community events to enhance community engagement.
Education
No Degree - English Composition
Lincoln University
Lincoln University, PAHigh School Diploma -
Delaware Valley High School
Philadelphia, PA06.1983
Skills
- Executive support
- Strong problem solver
- Schedule & calendar planning
- Information confidentiality
- Expense reporting
- Customer Service-oriented
- Meticulous attention to detail
- Interpersonal communication
Timeline
Executive Assistant III
AmeriHealth Caritas Family of Companies
06.2014 - 12.2025
Human Resources Benefits Administrator
Keystone Mercy Health Plan
12.2003 - 06.2014
Administrative Assistant Public Affairs/Marketing
Keystone Mercy Health Plan
08.1999 - 03.2002
No Degree - English Composition
Lincoln University
High School Diploma -
Delaware Valley High School