Cortney Sykes
Philadelphia
Summary
Highly organized and experienced accounting professional with over 15 years of diverse experience. Recognized for strong analytical skills and precision in financial management. Proven track record of driving results through effective team collaboration and adaptability to changing needs. Expertise in financial reporting, budgeting, and compliance, with a keen focus on accuracy and efficiency. Known for reliability, dependability, and full commitment to achieving organizational goals.
Overview
18
18
years of professional experience
Work History
Senior Learning Specialist
Private Client
01.2024 - Current
- Collaborated with cross-functional teams to identify knowledge gaps and develop customized learning solutions.
- Strengthened team collaboration skills by introducing experiential learning exercises into group workshops.
- Established and maintained quality control standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Developed job-specific competencies and performance standards.
- Established metrics for success, tracking and reporting on key performance indicators to showcase the value of learning initiatives.
Accountant
XPO Logistics
07.2022 - 01.2023
- Managed and reconciled financial statements, ensuring accuracy and compliance with accounting principles and company policies, supporting timely financial reporting and decision-making processes
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Provided journal entries and performed accounting on accrual basis.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Gathered financial information, prepared documents, and closed books.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
Bill Review Coordinator
Employer's Choice Network
01.2017 - 06.2022
- Deliver comprehensive customer service to clients and providers, ensuring the precision of information dissemination
- Uphold confidentiality standards for client and patient data, safeguarding sensitive information
- Manage payment transactions for provider services and maintain up-to-date record-keeping for organizational transparency
- Implemented best practices in document management systems to ensure accuracy, consistency, and accessibility of all critical files.
- Spearheaded efforts to identify areas for potential cost savings or resource optimization within existing processes, leading to improved bottom-line results.
- Collaborated with cross-functional teams to ensure seamless integration of review processes into overall project timelines.
- Leveraged strong organizational skills to manage competing priorities effectively without compromising on quality or timeliness.
- Processed, on average, over 1,500 invoices per month while reducing processing time by 25% through strategic planning,
- Improved upon A/R collection methods leading to a dramatic decrease in overdue client payments,
Therapeutic Residential Specialist II
Resources for Human Development
07.2011 - 01.2016
- Assisted residents with daily self-care practices, meal preparation, and household tasks and duties.
- Observed strict regulations and procedures to keep group home safe and secure for both residents and staff members.
- Provided essential daily living assistance, enabling residents to maintain independence and a high quality of life.
- Upheld confidentiality standards when handling sensitive resident information or discussing private matters internally among colleagues or with outside partners/providers necessary to overall care provision efforts.
- Managed crisis situations effectively with swift response times, minimizing risk factors for both individuals involved as well as other community members present at the time of the event.
Claims Assistant
The Department of Veteran Affairs
06.2009 - 09.2010
- Managed daily processing of veterans' claims, ensuring accurate and timely updates to pensions and compensation benefits
- Maintained confidentiality while utilizing government databases to handle sensitive personal information, and effectively communicated with veterans to gather necessary benefits information
Legal Assistant
Udren Law Offices P.C
05.2007 - 03.2008
- Managed a comprehensive filing system, initiating and updating foreclosure cases to ensure accurate processing and tracking
- Maintained effective communication with the Pennsylvania Housing Finance Agency and clients, providing timely updates on assistance programs and case progress
Education
Bachelor of Science - Psychology
Drexel University
Philadelphia, PA06.2013
Associate of Arts - Liberal Arts And Sciences
Community College of Philadelphia
Philadelphia, PA08.2010
Skills
- Accounting and bookkeeping
- Accounts payable and receivable
- Account reconciliation and analysis
- Medical billing
- Financial reporting
- General ledger entries
- Attention to detail
- MS office suite
- Customer relations
- Administrative support
Timeline
Senior Learning Specialist
Private Client
01.2024 - Current
Accountant
XPO Logistics
07.2022 - 01.2023
Bill Review Coordinator
Employer's Choice Network
01.2017 - 06.2022
Therapeutic Residential Specialist II
Resources for Human Development
07.2011 - 01.2016
Claims Assistant
The Department of Veteran Affairs
06.2009 - 09.2010
Legal Assistant
Udren Law Offices P.C
05.2007 - 03.2008
Bachelor of Science - Psychology
Drexel University
Associate of Arts - Liberal Arts And Sciences
Community College of Philadelphia
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