Courtney Bowman
West Mifflin,PA
Overview
5
5
years of professional experience
Work History
FOH Manager
Bubba's Kitchen + Bar
Rostraver, PA
01.2024 - 04.2026
- Managed front-of-house operations, ensuring efficient service and customer satisfaction.
- Trained and mentored staff on service protocols and menu knowledge.
- Oversaw inventory management, including ordering and stock rotation processes.
- Analyzed customer feedback to identify areas for operational improvement and training needs.
- Coordinated schedules and timelines for events.
Bartender
Rosie's Anchor Bar & Grille
New Eagle, PA
06.2023 - 01.2024
- Crafted signature cocktails and beverages, ensuring quality and consistency in each drink served.
- Provided exceptional customer service, enhancing guest experiences through attentive communication and efficient service.
- Managed bar inventory, tracking supplies and ordering products to maintain optimal stock levels.
- Trained new staff on bartending techniques and customer service standards to improve team performance.
Server
Bubba's Gourmet Burghers & Beer
Southpointe, PA
05.2022 - 06.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Accurately processed orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
Retail Merchandiser
American Greetings
West Mifflin, PA
07.2022 - 11.2022
- Answered questions and assisted customers with item selection and location.
- Set up displays and signage to attract customers and boost sales.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Installed, upgraded and removed fixtures.
- Read and set planograms.
Caregiver
Home Instead Senior Care Home
Pleasant Hills, PA
07.2021 - 12.2021
- Assisted clients with handling daily chores and errands by cleaning personal spaces and purchasing supplies.
- Assisted clients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families to display positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Education
High School Diploma -
James Madison Online High School
Norcross, GA2022
Skills
- Strong work ethic
- Guest relations
- Point of sale systems
- Staff management
- Customer service
Timeline
FOH Manager
Bubba's Kitchen + Bar
01.2024 - 04.2026
Bartender
Rosie's Anchor Bar & Grille
06.2023 - 01.2024
Retail Merchandiser
American Greetings
07.2022 - 11.2022
Server
Bubba's Gourmet Burghers & Beer
05.2022 - 06.2023
Caregiver
Home Instead Senior Care Home
07.2021 - 12.2021
High School Diploma -
James Madison Online High School