Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Fanslau

Breinigsville,PA

Summary

Solutions-oriented data analyst and business intelligence developer with over thirteen years in the healthcare field and eight years in report development. Broad understanding of healthcare data with experience mining, transforming, and reporting data that provide actionable insights. Strong interpersonal skills that aid in collaboration across the project lifecycle.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Business Intelligence Developer

Tandigm Health
07.2017 - Current
  • Developed 10+ interactive Tableau dashboards (Quality, Incentives, Pharmacy) for internal stakeholders, improving data visualization, self-service analysis capabilities, and actionable insight.
  • Implemented 20+ Tableau data extracts and models leading to improvement in data processing speed and reusability and consistency across organization.
  • Manage 150+ Tableau Server licenses.
  • Collaborate with cross-functional teams to identify KPIs and develop accurate, relevant reports.
  • Enable informed decision-making with real-time data access through creation of user-friendly self-service tools.
  • Deliver timely, high-quality reports under tight deadlines, ensuring that stakeholders had access to critical information when needed.
  • Conduct detailed root cause analyses to troubleshoot complex issues within BI environment, resulting in swift resolutions of critical problems.
  • Assisted in medical claims data de-normalization and event grouping project.

Health Informatics Analyst/BI Developer

Tandigm Health
01.2016 - 07.2017
  • Worked with stakeholders across company to help answer important business questions by applying critical thinking skills to analyze data sets from various sources.
  • Applied complex SQL queries with joins, date functions, subqueries, functions, procedures, and views.
  • Acquired and developed Tableau development skills and automated 5+ reports leading to reduction in manual reporting efforts
  • Identified trends and patterns in large datasets, leading to actionable insights for business growth.

Program Analyst

US Dept of Health & Human Services Office of Inspector General
01.2010 - 01.2016
  • Collaborated on four published reports that conducted national evaluations of Health and Human Services (HHS) programs that offered practical recommendations to improve efficiency and effectiveness of HHS programs with a focus on preventing fraud, waste, and abuse.
  • Developed inspection objectives and approaches; employed qualitative and quantitative techniques to analyze effectiveness, efficiency, and productivity of organizational programs; synthesized and interpreted data verbally and in writing; and recommended strategies to improve program implementation.

Education

Master of Public Health - Epidemiology

Drexel University
Philadelphia, PA
05.2010

Bachelor of Arts - Psychology

University of Pennsylvania
Philadelphia, PA
05.2008

Skills

  • PowerBI, Tableau
  • Dashboard design
  • Data Validation
  • Requirements Gathering
  • Complex SAS, SQL queries
  • Excellent communication skills
  • Diagnostic skills
  • Time Management
  • Flexible, versatile and adaptable
  • Detail Oriented
  • Teamwork and Collaboration
  • Customer-Oriented

Certification

Tableau Certified Data Analyst (2023)

Timeline

Senior Business Intelligence Developer

Tandigm Health
07.2017 - Current

Health Informatics Analyst/BI Developer

Tandigm Health
01.2016 - 07.2017

Program Analyst

US Dept of Health & Human Services Office of Inspector General
01.2010 - 01.2016

Master of Public Health - Epidemiology

Drexel University

Bachelor of Arts - Psychology

University of Pennsylvania
Courtney Fanslau