Courtney Godshall
Philadelphia
Summary
Accomplished Dog Groomer with a proven track record at Hair Of The Dog Grooming, enhancing pet well-being and customer satisfaction through expert grooming and personalized care. Skilled in animal handling and customer service, consistently delivering high-quality outcomes. Demonstrated ability to build lasting relationships with clients, contributing to a loyal customer base and positive referrals.
Overview
9
9
years of professional experience
Work History
Dog Groomer
Hair Of The Dog Grooming
913 E Butler Pike, Ambler, PA 19002
06.2022 - Current
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
Grooming Stylist
PetSmart Grooming
16575 Washington St, Thornton, CO 80023
03.2018 - 06.2020
Kennel Assistant, Receptionist
Quakertown Veterinary Clinic
2250 N Old Bethlehem Pike, Quakertown, PA 18951
01.2016 - 03.2017
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Quakertown Community Senior Highschool
Quakertown, PA01-2016
Skills
- Animal handling expertise
- Customer service
- Appointment scheduling
- Multitasking
- Relationship building
- Reliability and punctuality
Timeline
Dog Groomer
Hair Of The Dog Grooming
06.2022 - Current
Grooming Stylist
PetSmart Grooming
03.2018 - 06.2020
Kennel Assistant, Receptionist
Quakertown Veterinary Clinic
01.2016 - 03.2017
High School Diploma -
Quakertown Community Senior Highschool