Courtney Godshall
Philadelphia
Summary
Accomplished Dog Groomer with a proven track record at Hair Of The Dog Grooming, enhancing pet well-being and customer satisfaction through expert grooming and personalized care. Skilled in animal handling and customer service, consistently delivering high-quality outcomes. Demonstrated ability to build lasting relationships with clients, contributing to a loyal customer base and positive referrals.
Overview
9
9
years of professional experience
Work History
Dog Groomer
Hair Of The Dog Grooming
06.2022 - Current
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
Grooming Stylist
PetSmart Grooming
03.2018 - 06.2020
Kennel Assistant, Receptionist
Quakertown Veterinary Clinic
01.2016 - 03.2017
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Quakertown Community Senior Highschool
Quakertown, PA01-2016
Skills
- Animal handling expertise
- Customer service
- Appointment scheduling
- Multitasking
- Relationship building
- Reliability and punctuality
Timeline
Dog Groomer
Hair Of The Dog Grooming
06.2022 - Current
Grooming Stylist
PetSmart Grooming
03.2018 - 06.2020
Kennel Assistant, Receptionist
Quakertown Veterinary Clinic
01.2016 - 03.2017
High School Diploma -
Quakertown Community Senior Highschool
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