Courtney Miller
McKees Rocks
Summary
Well-rounded Bartender and waitress committed to providing guests with genuine hospitality and delivering exceptional services in bar and dining area. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
15
15
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Bartender/Waitress
Jabby Joe's
McKees Rocks
02.2019 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Provided excellent customer service by engaging with patrons and addressing needs.
- Managed inventory levels by tracking supplies and placing orders as needed.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Effectively multitasked within fast-paced environment.
Bartender/Waitress
Stroll Inn
McKees Rocks
03.2010 - 02.2019
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area at all times.
- Assisted in training new bartenders on service standards and drink recipes.
- Engaged with customers to create a welcoming and enjoyable atmosphere.
- Monitored customer behavior to ensure responsible alcohol consumption policies were followed.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Education
Our Lady of The Sacred Heart
Coraopolis, PASkills
- Cocktail preparation
- POS system operation
- Inventory management
- Sanitation procedures
- Customer engagement
- Responsible alcohol service
- Team collaboration
- Cash handling accuracy
- Time management
- Strong multitasking
- Toast POS
Certification
- RAMP
Timeline
Bartender/Waitress
Jabby Joe's
02.2019 - Current
Bartender/Waitress
Stroll Inn
03.2010 - 02.2019
Our Lady of The Sacred Heart