Craig Spielman
Chambersburg
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
35
35
years of professional experience
1994
1994
years of post-secondary education
Work History
Shift Manager
Wendys Restaurant
Chambersburg
03.2024 - Current
- Supervised daily operations to ensure efficient restaurant workflows.
- Managed inventory levels and conducted supply orders as needed.
- Trained new team members on service standards and food safety protocols.
- Provided excellent customer service by addressing guest inquiries promptly.
- Resolved customer complaints effectively to enhance overall dining experience.
- Assisted in maintaining cleanliness and organization of restaurant areas.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Coached employees on interactions with customers to drive exceptional service.
- Communicated with other shift managers to facilitate continuum of customer service.
- Provided coaching and guidance to team members when necessary to improve performance.
- Assisted in resolving escalated customer service issues in a timely manner.
- Enforced safety standards throughout the store including proper use of equipment.
- Responded quickly and effectively to emergency situations as they arose.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Resolved conflicts between staff members in a professional manner.
Lead Line Cook
Ruby Tuesday
Gettysburg
11.2023 - 03.2024
- Trained new cooks on food preparation techniques and safety standards.
- Managed inventory levels and ordered supplies to maintain kitchen efficiency.
- Collaborated with front-of-house staff to coordinate timely meal service.
- Assisted in resolving customer complaints related to food quality or service issues.
- Oversaw daily operations, ensuring smooth workflow in the kitchen environment.
- Ensured adherence to food safety regulations and sanitation practices.
- Led kitchen staff in preparing high-quality meals during peak service hours.
- Kept stations stocked and ready for use to maximize productivity.
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Assisted in food inventory and control while properly receiving and storing delivered items.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
- Managed a team of kitchen staff including assigning tasks and monitoring performance.
- Followed proper food handling methods and maintained correct temperature of food products.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Janitor
I H Services
Carlisle
06.2023 - 11.2023
- Maintained cleanliness and sanitation in assigned areas.
- Operated cleaning equipment, including floor scrubbers and vacuums.
- Restocked supplies in restrooms and break rooms daily.
- Monitored and reported maintenance issues to supervisors promptly.
- Organized storage areas for efficient access to cleaning supplies.
- Ensured compliance with safety standards during cleaning tasks.
- Followed daily cleaning schedules to ensure consistent service delivery.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Organized custodial closets to easily find equipment and supplies.
- Maintain janitorial supply inventory.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Reduced cleaning time significantly while maintaining company quality standards.
- Responded to emergency cleaning requests to meet client expectations.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Notified building managers about needed repairs to maintain public safety.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Follow established safety procedures while operating machinery and using chemicals.
- Attend training sessions regularly to keep updated on new safety protocols.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Replace light bulbs when needed.
- Performed landscaping tasks and removed litter to maintain grounds.
- Assessed cleaning equipment and performed repairs when needed.
- Assist with special projects including painting walls or moving furniture as required.
- Inspect buildings for safety hazards before beginning work assignments.
- Keep a log book of daily tasks completed for record keeping purposes.
- Ensured compliance with health and safety regulations.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Notified managers of repair needs or additions to building operating systems.
- Completed routine maintenance checks, notifying management of needed repairs.
Prep Line Cook
Buffalo Wild Wings
Chambersburg
09.2022 - 06.2023
- Prepared ingredients for menu items following restaurant standards.
- Maintained cleanliness and organization of food prep areas.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted in inventory management and ingredient restocking.
- Followed food safety guidelines to prevent contamination and spoilage.
- Operated kitchen equipment safely and efficiently during prep shifts.
- Supported line cooks by prepping sauces, garnishes, and sides consistently.
- Communicated effectively with team members to coordinate food prep tasks.
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Organized food storage areas ensuring that all items were properly labeled and dated.
- Provided assistance to other cooks when needed during peak hours or special events.
- Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
- Cleaned dishes, pots, pans and other kitchen equipment used during the day's operations.
- Communicated effectively with other members of the kitchen staff regarding meal preparation procedures.
- Operated kitchen equipment such as ovens, grills, stoves and slicers according to manufacturer's instructions.
- Followed proper food handling methods as outlined by health department guidelines.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Assembled food orders according to recipes and instructions provided by chefs or supervisors.
- Assisted with menu item preparation including chopping vegetables, marinating meats and preparing sauces.
- Adhered to all company policies related to food safety and sanitation practices.
- Adhered to health department regulations regarding food storage and sanitation standards.
- Managed inventory levels for perishables ensuring that adequate amounts were available at all times.
- Stocked kitchen with necessary supplies, including food items, utensils, equipment and cleaning products.
- Performed regular maintenance tasks on kitchen appliances such as cleaning filters and replacing parts.
- Measured ingredients accurately using scales or measuring cups and spoons prior to cooking meals.
- Monitored product freshness and rotation of ingredients to ensure quality standards were met.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Measured and weighed food items to comply with portion requirements.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Janitorial Lead
ABM Janitorial Services
Shippensburg
03.2022 - 09.2022
- Led daily cleaning operations for commercial facilities and ensured compliance with standards.
- Trained and supervised janitorial staff on proper cleaning techniques and safety protocols.
- Inspected work areas to maintain cleanliness and identify necessary repairs or improvements.
- Developed schedules to optimize labor efficiency and coverage across multiple sites.
- Coordinated supply inventory and ordered cleaning materials as needed for operations.
- Monitored equipment maintenance to ensure proper functioning and safety during use.
- Assigned and monitored tasks to janitorial staff, ensuring that all duties were completed in a timely manner.
- Managed the disposal of trash from buildings according to established guidelines and local laws.
- Responded promptly to customer complaints regarding cleanliness of facilities or services provided by janitorial staff members.
- Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms.
- Coordinated with other departments regarding special event setup and cleanup needs.
- Ensured all equipment was properly maintained and serviced according to manufacturer specifications.
- Performed minor repairs such as replacing light bulbs or fixing broken locks or door handles.
- Provided guidance to janitorial staff on how to use specialized equipment such as floor scrubbers or carpet shampooers.
- Scheduled daily assignments for janitorial staff to maximize efficiency of resources.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Coached staff on strategies to enhance performance and improve customer relations.
- Established and enforced procedures and work standards, promoting team performance and safety.
Environmental Services Housekeeper
WellSpan Chambersburg Hospital
Chambersburg
03.2021 - 03.2022
- Maintained cleanliness in patient rooms and common areas throughout the hospital.
- Disinfected surfaces using approved cleaning agents and techniques for safety.
- Managed inventory of cleaning supplies and reported shortages to supervisors.
- Implemented proper waste disposal procedures to ensure compliance with regulations.
- Collaborated with healthcare staff to prioritize cleaning needs during busy shifts.
- Operated floor care equipment to maintain flooring in high-traffic areas efficiently.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Dusted furniture, pictures, window sills and other surfaces.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
Assistant Manager
McDonald's
Chambersburg
01.2019 - 02.2021
- Supervised daily operations to ensure compliance with company standards.
- Managed staff scheduling and training to optimize team performance.
- Coordinated inventory management and supply ordering processes effectively.
- Resolved customer complaints promptly to improve service satisfaction.
- Collaborated with management on strategic planning for store improvements.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Established processes for monitoring customer satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Order Picker
Ulta Beauty Warehouse
Chambersburg
10.2018 - 12.2018
- Operated order picking equipment to efficiently select products for shipment.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to ensure timely order fulfillment and accuracy.
- Inspected products for quality and compliance with company standards.
- Communicated effectively with supervisors to address issues or improve processes.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Utilized scanning equipment for picking, packing and shipping orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Confirmed items picked for orders by keying codes into system.
Jamitor
Goodwill Industries
Chambersburg
08.2016 - 10.2018
- Maintained cleanliness in all areas of the facility to ensure a safe environment.
- Operated cleaning equipment including vacuums and floor scrubbers effectively.
- Managed waste disposal and recycling processes in compliance with company standards.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Restocked supplies such as cleaning agents, paper products, and personal protective equipment.
- Collaborated with team members to prioritize tasks and improve workflow efficiency.
- Followed health and safety guidelines to prevent accidents during cleaning operations.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Organized custodial closets to easily find equipment and supplies.
- Maintain janitorial supply inventory.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Reduced cleaning time significantly while maintaining company quality standards.
Assistant Manager
Burger King
Chambersburg
10.2011 - 10.2016
- Managed daily operations to ensure smooth restaurant function.
- Trained and supervised staff to enhance service quality.
- Coordinated employee schedules for optimal coverage and efficiency.
- Resolved customer complaints to improve satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Overnight Stocker
Giant Food
Chambersburg
10.2010 - 10.2011
- Stocked shelves with merchandise to maintain organized displays.
- Assisted in unloading shipments and verifying inventory accuracy.
- Ensured proper product rotation to minimize spoilage and waste.
- Maintained cleanliness of storage areas and sales floor for safety compliance.
- Monitored inventory levels and reported discrepancies to management.
- Operated equipment safely, including pallet jacks and forklifts for stock movement.
- Organized shelves, racks and bins to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Picked up boxes and related trash from sales floor.
- Received and stocked merchandise in a timely manner.
- Checked shelves in department to determine replenishment needs.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Assessed floor displays to restock merchandise.
Stocker
Target
Chambersburg
10.2008 - 10.2010
- Stocked shelves with merchandise to ensure product availability for customers.
- Organized backroom inventory to maintain efficient space and accessibility.
- Assisted team members in unloading shipments and arranging products on displays.
- Monitored product expiration dates and removed outdated items from shelves.
- Maintained cleanliness of sales floor to create a welcoming shopping environment.
- Provided customer assistance by locating products and answering inquiries promptly.
- Collaborated with supervisors to implement planograms for effective product placement.
- Participated in inventory counts to support accurate stock management processes.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Maintained a neat, clean and orderly warehouse environment at all times.
Inventory Control Specialist
JFC International
Chambersburg
10.2006 - 10.2008
- Monitored inventory levels using advanced tracking software to ensure accuracy.
- Conducted regular audits of stock to identify discrepancies and maintain integrity.
- Collaborated with suppliers to streamline order processes and improve delivery times.
Outbound Warehouse Associate
Amazon
Carlisle
07.2005 - 10.2006
- Operated material handling equipment to efficiently move products within the warehouse.
- Packed customer orders accurately using company-standard procedures and materials.
- Maintained inventory accuracy by conducting regular stock checks and audits.
- Followed safety protocols to create a secure working environment for all employees.
- Utilized warehouse management systems to track and manage inventory movements.
- Assisted in training new associates on operational best practices and procedures.
- Kept work areas organized and clean to promote efficiency and safety standards.
- Maintained cleanliness of work area and equipment.
- Worked collaboratively with team members to achieve common goals and objectives.
- Loaded trucks with outgoing shipments in a timely manner.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Communicated effectively with supervisors, coworkers, vendors.
- Utilized RF scanners to ensure accurate data entry into the Warehouse Management System.
- Adhered strictly to all company policies and regulations.
- Packed orders for shipment according to customer specifications.
- Followed all safety guidelines when operating forklifts or other powered industrial trucks.
- Attended training sessions as required by management.
- Inspected material handling equipment for safety prior to use.
- Assisted with physical inventories as needed and reconciled any discrepancies found during counts.
- Operated manual pallet jacks to move materials within the warehouse facility.
- Organized warehouse storage areas and inventory items by product type, size, and quantity.
Outbound Warehouse Associate
Integrity Staffing for Amazon
Carlisle
01.2005 - 07.2005
- Operated material handling equipment to efficiently move products within the warehouse.
- Packed customer orders accurately using company-standard procedures and materials.
- Maintained inventory accuracy by conducting regular stock checks and audits.
- Followed safety protocols to create a secure working environment for all employees.
- Assisted in training new associates on operational best practices and procedures.
- Utilized warehouse management systems to track and manage inventory movements.
- Kept work areas organized and clean to promote efficiency and safety standards.
- Maintained cleanliness of work area and equipment.
- Worked collaboratively with team members to achieve common goals and objectives.
- Loaded trucks with outgoing shipments in a timely manner.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Communicated effectively with supervisors, coworkers, vendors.
- Utilized RF scanners to ensure accurate data entry into the Warehouse Management System.
- Adhered strictly to all company policies and regulations.
- Packed orders for shipment according to customer specifications.
- Followed all safety guidelines when operating forklifts or other powered industrial trucks.
- Attended training sessions as required by management.
- Implemented new processes or procedures as directed.
- Assisted with physical inventories as needed and reconciled any discrepancies found during counts.
- Inspected material handling equipment for safety prior to use.
- Operated manual pallet jacks to move materials within the warehouse facility.
- Organized warehouse storage areas and inventory items by product type, size, and quantity.
Press Operator
TST Impresso
Chambersburg
01.2000 - 01.2005
- Operated and maintained printing presses for high-quality production runs.
- Set up and adjusted machine settings for various print jobs.
- Monitored print quality and made adjustments as needed during production.
Machine Operator
Hennessy Products
Chambersburg
01.1996 - 01.2000
- Operated machinery to produce high-quality products efficiently.
- Monitored equipment performance and conducted routine maintenance checks.
- Collaborated with team members to optimize production workflows.
- Loaded and unloaded materials for production runs as required.
- Adhered to safety protocols and maintained a clean work environment.
- Inspected finished products for quality control and integrity standards.
- Trained new operators on safe machine operation and best practices.
- Documented production activities and reported issues to supervisors promptly.
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Comply with company policies regarding quality control procedures.
- Monitor the feed and speed of machines during the machining process.
- Inspect finished workpieces to ensure conformance with specifications.
- Prepared machine for production processes by equipping with required tools and parts.
Customer Service Representative
Citibank
Hagerstown
10.1995 - 01.1996
- Assisted customers with account inquiries and transaction issues.
- Resolved customer complaints through effective problem-solving techniques.
- Educated clients on banking products and services available at Citibank.
- Maintained updated knowledge of policies and procedures for customer interactions.
- Documented customer interactions in the CRM system for record-keeping.
- Coordinated with other departments to address client needs and concerns effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Assistant Manager
McDonald's
Chambersburg
04.1991 - 10.1995
- Managed team schedules and ensured adequate staffing for smooth operations.
- Trained new employees on company policies and customer service standards.
- Oversaw inventory management and maintained stock levels for efficient service.
- Monitored food safety practices and upheld health regulations in the kitchen.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Associate of Arts - Business And Managerial Economics
Penn State Mt.Alto
Mt Alto, PA 08.1992 - 05.1994
Chambersburg Area Senior High School
Chambersburg, PASkills
- Restaurant operations
- Inventory management
- Food safety protocols
- Customer service
- Cash handling
- Team coordination
- Staff training
- Conflict resolution
- Quality assurance
- Scheduling efficiency
- Performance coaching
- Emergency responsiveness
- Cleaning standards enforcement
- Positive relationships
- Operational compliance
- Shift leadership
- Staff motivation
- Schedule management
- Process improvements
- Team building
- Sales strategies
- Performance reviewing
- Team development
- Interpersonal skills
- Shift checklists
- Verbal and written communication
- Handling customer complaints
- Flexible schedule
- Delegating work
- Tech-Savvy
- Energetic and enthusiastic
- Equipment troubleshooting
- Punctual and reliable
- Mentoring and coaching
- Decision-making
- Customer service focus
- Supply ordering
- Compliance
- Workplace safety
- Staff training and onboarding
- Inventory controls
- Safety compliance
- Accurate money handling
- Payment processing
- Opening and closing procedures
- Relationship building
- Employee training
- Operations management
- Staff development
- Training and mentoring
- Inventory control
- Scheduling expertise
- Policy administration
- Business acumen
- Handling complaints
- Communication skills
- Cycle counts and audits
- Health and safety procedures
- Product knowledge
- Sales planning
- Cash handling and reconciliation
- Develop policies
- Cross-selling
- Retail security
- Basic mathematics
- Adaptability and flexibility
- Professionalism
- Attention to detail
- Sales leadership
- Administrative documentation
- Flexible work schedule
- Process improvement
- POS terminal operation
- Inventory oversight
- Process and procedure development
Timeline
Shift Manager
Wendys Restaurant
03.2024 - Current
Lead Line Cook
Ruby Tuesday
11.2023 - 03.2024
Janitor
I H Services
06.2023 - 11.2023
Prep Line Cook
Buffalo Wild Wings
09.2022 - 06.2023
Janitorial Lead
ABM Janitorial Services
03.2022 - 09.2022
Environmental Services Housekeeper
WellSpan Chambersburg Hospital
03.2021 - 03.2022
Assistant Manager
McDonald's
01.2019 - 02.2021
Order Picker
Ulta Beauty Warehouse
10.2018 - 12.2018
Jamitor
Goodwill Industries
08.2016 - 10.2018
Assistant Manager
Burger King
10.2011 - 10.2016
Overnight Stocker
Giant Food
10.2010 - 10.2011
Stocker
Target
10.2008 - 10.2010
Inventory Control Specialist
JFC International
10.2006 - 10.2008
Outbound Warehouse Associate
Amazon
07.2005 - 10.2006
Outbound Warehouse Associate
Integrity Staffing for Amazon
01.2005 - 07.2005
Press Operator
TST Impresso
01.2000 - 01.2005
Machine Operator
Hennessy Products
01.1996 - 01.2000
Customer Service Representative
Citibank
10.1995 - 01.1996
Associate of Arts - Business And Managerial Economics
Penn State Mt.Alto
08.1992 - 05.1994
Assistant Manager
McDonald's
04.1991 - 10.1995
Chambersburg Area Senior High School