Crissy Yeatts
York Haven
Summary
Experienced professional with a strong background in customer service and cash handling. Demonstrates a dedicated and organized approach, consistently implementing safety protocols and maintaining high cleanliness standards. Known for delivering exceptional service that enhances customer experiences while effectively collaborating in team environments. Self-motivated and committed to continuous learning and improvement.
Overview
22
22
years of professional experience
Work History
Northeastern High School Nutrition
Northeastern High School
Manchester
10.2021 - Current
- Food Prep
- Served nutritious meals to students, contributing to their overall well-being.
- Performed regular cleaning tasks to maintain kitchen hygiene and safety.
- Implemented and enforced adherence to school kitchen safety protocols.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new employees on kitchen procedures, improving team efficiency and service quality.
Customer Service/Appointment Setter
Detail Express LLC
York Haven
05.2019 - 11.2021
- Scheduled and confirmed appointments.
- Conducted outreach via phone and email to generate leads.
- Contacted no-shows and cancellations to successfully reschedule appointments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Recorded information from potential customers regarding specific product or service needs.
- Provided information regarding services and policies.
- Coordinated customer schedules with employee availability to optimize appointment bookings.
- Scheduled appointments and maintained and updated appointment calendars.
Accounts Payable Associate
Rite Aid Corp
Goldsboro
01.2006 - 03.2009
- Logged invoices and purchase orders into system, ensuring accurate record-keeping.
- Paid vendors and verified accounts and payment totals.
- Reviewed each invoice and requisition for payment, confirming compliance and accuracy.
- Worked with vendors to reconcile aging statements and respond to email inquiries.
- Managed vendor details, facilitating onboarding and collection of required documentation.
- Reconciled accounts by identifying errors or omissions, applying accounting standards.
- Collaborated with department personnel to ensure accurate and timely billing processes.
Payroll Administrator
Rite Aid Corp
Goldsboro
02.2004 - 03.2006
- Managed payroll for multi-location employees, ensuring compliance with diverse regulations.
- Administered and calculated withholding and deductions associated with net earnings.
- Processed employee rehires, transfers, terminations and withholdings.
- Produced and filed daily payroll reports to ensure accurate and timely processing.
- Managed electronic timekeeping systems or manually collected and reviewed timesheets.
- Onboarded new employees in time reporting and payroll systems.
- Answered employee payroll-related inquiries, providing clear and accurate information to enhance understanding.
- Calculated and applied wage garnishments.
Education
High School Diploma -
Red Land Senior High School
Lewisberry, PA06.2000
Skills
Money Handling, customer service, proper phone etiquette, computer skills, data entry, calculator usage, safe work habits, understanding customer needs, confidentiality, Microsoft excel, Microsoft word
Timeline
Northeastern High School Nutrition
Northeastern High School
10.2021 - Current
Customer Service/Appointment Setter
Detail Express LLC
05.2019 - 11.2021
Accounts Payable Associate
Rite Aid Corp
01.2006 - 03.2009
Payroll Administrator
Rite Aid Corp
02.2004 - 03.2006
High School Diploma -
Red Land Senior High School