Cristian Fernando Camba
Resumen profesional
With more than two decades of experience in the tourism and hospitality sector, I have specialized in offering excellent customer service, supervising work teams and solving problems effectively, always complying with the high standards of five-star hotels. I have leadership skills that allow me to lead work teams of various sizes, from small to large. In addition, I have effective management in reporting, administrative systems, and overall oversight. I stand out for my ability to ensure optimal operation and customer satisfaction in highly demanding environments.
Datos destacados
23
23
years of professional experience
Experiencia
Sales Agent
HELPGRID
08.2025 - 05.2026
- Customer service and support.
- Sales closing, customer payment processing, and document management.
Store Manager
MAVIS TIRES & BRAKES
Kissimmee, Florida
07.2023 - 07.2024
- Customer service and support.
- Teamwork to facilitate goal achievement.
- Sales with a focus on providing quality service.
Store Lead
MEN´S WAREHOUSE
Kissimmee, Florida
01.2022 - 07.2023
- Supervisor of 12 employees, handling tasks, solving customer and in-store problems. Train and guide employees, replenish inventories, cash management. Sales and customer support.
Sales Agent and Customer Support
HOTELMELIA CELEBRATION
, United States
01.2021 - 01.2022
- Positioning in the Top of best salespeople with the highest sales and calls, CRM, follow-up and closing of negotiations.
Banquet Captain
WALT DISNEY WORLD SWAN AND DOLPHIN
, Florida
09.2015 - 01.2021
- Ensuring the finest 4 star/4 diamond service and level of professionalism to guests. Monitoring 100 to 14,000 guests. Surprising with a sophisticated, cordial and attractive haute cuisine restaurant service for all guests in a cordial, professional and effective way. Inspect all rooms to ensure they are bespoken to the BEO with all the appropriate equipment. Organize each employee's tasks before and after.
Banquet Manager
RENAISSANCE HOTEL, PLANTATION
Plantation, Florida
03.2015 - 09.2015
- Ensuring the finest 4 star/4 diamond service and level of professionalism to guests. Monitoring 100 to 14,000 guests. Surprising with a sophisticated, cordial and attractive haute cuisine restaurant service for all guests in a cordial, professional and effective way. Inspect all rooms to ensure they are bespoken to the BEO with all the appropriate equipment. Organize each employee's tasks before and after the event.
Banquet Supervisor
HILTON HOTEL ORLANDO
Orlando, Florida
07.2009 - 02.2015
- Ensure the best customer service. Organize each employee's tasks before and after the event.
Banquet Captain / Banquet Server / Banquet Set-up Supervisor
LOEWS MIAMI BEACH HOTEL
Miami Beach, Florida
03.2003 - 07.2009
- Overseeing events from 100 to 2200 guests. Surprise with the service of haute cuisine/sophisticated restaurant style, cordial and attractive to all guests in a cordial, professional and effective manner. Check out BEO'S for parties.
Formación
Specialist in Customer Service - Tourism and Hospitality Business
FloridaEnfatiza tus habilidades clave
Bilingüe
Trabajo en equipo
Liderazgo
Motivación
Persona proactiva
Organización
Resolución de problemas
Comunicación
Atención al cliente
Puntualidad y responsabilidad
Habilidad para aprender
Idiomas
Español
Idioma nativo
Inglés
Experto
C2
Personalizado
- References:
- Victor Torres: +1 512 554 6116 Food and Beverage Corporate Hilton Hotel in Barbados
- Jose Maldonado: +1 407 501 0063 Store Manager Mavis Tires Brakes
Cronología
Sales Agent
HELPGRID
08.2025 - 05.2026
Store Manager
MAVIS TIRES & BRAKES
07.2023 - 07.2024
Store Lead
MEN´S WAREHOUSE
01.2022 - 07.2023
Sales Agent and Customer Support
HOTELMELIA CELEBRATION
01.2021 - 01.2022
Banquet Captain
WALT DISNEY WORLD SWAN AND DOLPHIN
09.2015 - 01.2021
Banquet Manager
RENAISSANCE HOTEL, PLANTATION
03.2015 - 09.2015
Banquet Supervisor
HILTON HOTEL ORLANDO
07.2009 - 02.2015
Banquet Captain / Banquet Server / Banquet Set-up Supervisor
LOEWS MIAMI BEACH HOTEL
03.2003 - 07.2009