Cristina Callihan
Warminster,PA
Summary
Dynamic retail professional with over 25 years of experience driving success across diverse organizations. Expertise in training and development, operational excellence, and visual merchandising storytelling enhances team performance and elevates customer experiences. Proven ability to implement innovative strategies that boost sales and foster a culture of continuous improvement. Authorized to work in the US for any employer, ready to contribute to a forward-thinking team.
Overview
30
30
years of professional experience
Work History
District Training Store Manager
Five Below
05.2015 - Current
- Promoted to District Training Manager. Responsible for all in store initiatives as relates to a Store Manager, as well as talent and development across multiple districts.
- Participate in training of new store managers, district managers, executive leaders and home office partners. Travel to multiple stores and districts to follow up on newly assigned leaders and asses performance and application of training program subject matter.
- Mentor new support managers through weekly visits to ensure bench is being developed within the district.
Store Manager
Five Below
02.2011 - 05.2015
- Responsible for total store operations. Sales, payroll, talent and development within assigned store and company headquarters partnerships.
- Inspire new leaders through ongoing training and mentorship within the district. Encourage teams to embrace change, explore and master new company initiatives and seek new ways of doing business.
- Showcase company success through sales results, personal growth.
Store Manager
The Children's Place
01.2006 - 02.2011
- Responsible for achieving targeted sales goals, recruiting, staffing and training for assigned store location.
- Operating within payroll guidelines and developing high potential team associates, for promotion to other locations within district.
Multi-Department Manager
Neiman Marcus Group
01.2002 - 01.2006
- Responsible for driving sales and achieving results over multiple departments totaling a 6 million dollar combined volume.
- Areas of responsibility included, Children’s Apparel, Women’s Lingerie, Gourmet foods and Corporate gifting.
- Utilizing outreach tools and community events to grow gift business through development of multiple corporate accounts.
Merchandise Coordinator
Neiman Marcus Group
01.1996 - 01.2002
- Assisted in opening the first store location in the Philadelphia market.
- Responsible for interviewing and development of new associates for both assigned departments.
- Organized community events, to reach out to new clientele, and assist commissioned associates to develop long term customers.
- Areas of responsibility, Women’s Designer Apparel and Outerwear.
Education
High school diploma - undefined
Exeter High School
Exeter, PASkills
- Store Management Experience (10 years)
- Merchandising (10 years)
- Planograms (10 years)
- Recruiting (10 years)
- Payroll (10 years)
- Training & development (10 years)
Timeline
District Training Store Manager
Five Below
05.2015 - Current
Store Manager
Five Below
02.2011 - 05.2015
Store Manager
The Children's Place
01.2006 - 02.2011
Multi-Department Manager
Neiman Marcus Group
01.2002 - 01.2006
Merchandise Coordinator
Neiman Marcus Group
01.1996 - 01.2002
High school diploma - undefined
Exeter High School
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