With over six years of experience in customer service and operations, I am passionate about providing clients with the best solutions for their problems and advising them on the best options for their future expenses. I have developed strong skills in customer relationship management (CRM), communication, attention to detail, and problem-solving, which enable me to deliver high-quality service and support to diverse customers across different channels and platforms. As an Operations Analyst at DASH BPO, I contributed to the optimization of the company's processes, policies, and systems, ensuring efficiency, and customer satisfaction. I worked with various teams and stakeholders to analyze data, identify opportunities, and implement improvements. I also supported the Customer Service Executives in handling complex cases, resolving issues, and providing feedback.
Assist to the Elementary Principal in all the requirements of executive and administrative services in general.
Ssubiru Bernal
6710-8433
Program Coordinator (Former Supervisor)
Nydia Manzanares
6679-0017
Elementary Principal (Previous Supervisor
Natalie Opoku
(312) 256-7300
Previous NBC Universal Manager