Cristina Peoples
Philadelphia
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving C-Suite level executives. Track record of effective execution and organization of priorities. Successfully manages high-volume workloads in rapidly changing environments using the highest level of discretion. Governance and leadership liaison that provides internal and external communication. Experience in multiple health care settings.
Overview
14
14
years of professional experience
Work History
Executive Assistant to President and CEO
Redeemer Health
06.2021 - Current
- Provides a broad variety of administrative tasks for the CEO including managing dynamic calendars, coordinating travel, drafting acknowledgement letters and personal correspondence
- Lead administrative and liaison role to all internal and external partners and stakeholders
- Facilitates and supports strategic decision making, organization of priorities and forecasting processes with members of leadership
- Supports all transactions that involve but not limited to acquisitions, partnership, investments and real estate sales
- Organize and execute materials for board meeting by preparing agenda, presentations, resolutions, action items and completing meeting minutes
- Collaborates with outside administration to assure key relationship goals are achieved
- Maintains corporate and governance compliance
- Assists with human resources tasks such as payroll and evaluating performance incentive metrics and goals
- Special projects as assigned by the Chief Executive Officer
Senior Administrative Assistant
Redeemer Health
01.2019 - 06.2021
- Supports EVP and CAO of Holy Redeemer Physician and Ambulatory Services and her direct reports by managing complex calendars, preparing travel and catering arrangements as needed
- Schedule appointments, organize and maintain EVP and VP’s calendars
- Create spreadsheets, agendas, presentations and records minutes for multiple board meetings
- Generate quality and financial reports
- Handles compliments, complaints and grievances and facilitates appropriate policy in resolution
- Compare and edit contracts and employment agreements for new providers or renewal
- Process invoices for payment
- Complete payroll on a bi-weekly basis
Scheduling Manager
Genesis Healthcare | Hopkins Center
06.2015 - 01.2019
- Schedule all nursing staff for a personal care nursing facility and ensuring each department is functioning at appropriate state mandated staffing levels
- Reconcile and completed payroll for all employees using Kronos software
- Manage the centers labor cost performance against key indicators and presented to leadership weekly
- Review, organize and track all time off requests, tardiness and unscheduled absences; carrying out disciplinary actions if needed
- Maintain open position control report and collaborates with HR Manager to fill positions
- Assist with recruiting, interviewing, on boarding and orient new employees
- Maintain professional licenses and certifications
- Ensure center compliance with Genesis policy, pay practices and collective bargaining agreements
- Assist in benefit open enrollment
- Active member in employee engagement committee and quality improvement committee
Staffing Specialist
Mercy Home Care
10.2011 - 10.2015
- Communicate with patients, family members and clinical facilities to track and onboard new patients for care
- Work alongside Clinical Managers to triage and determine priority of patient referral, schedule all overflow visits and any unscheduled patients
- Track all complete and incomplete visits
- Provide support to all clinical staff and senior management
clinical team assistant
mercy home health
10.2010 - 10.2011
- Track and processed all start of care paperwork and clinical documentation
- Enter clinician schedules daily using McKesson software
- Schedule and assigned all Home Health Aide visits
- Organize financial statements and processes for billing
- Answer all incoming phone calls in a friendly and timely manner
- Assist IT issues on a branch level
Education
Bachelor of Science - Business Administration, Human Resource Management
Gwynedd Mercy University
Gwynedd Valley, PA12.2009
Skills
- Executive support
- Time management and prioritization
- Proficient in Microsoft Office Suite
- Strong problem solver
- Organizational and multi tasking abilities
- Relationship builder
- Expense tracking and management
- Confidentiality and discretion
- Critical thinker
Timeline
Executive Assistant to President and CEO
Redeemer Health
06.2021 - Current
Senior Administrative Assistant
Redeemer Health
01.2019 - 06.2021
Scheduling Manager
Genesis Healthcare | Hopkins Center
06.2015 - 01.2019
Staffing Specialist
Mercy Home Care
10.2011 - 10.2015
clinical team assistant
mercy home health
10.2010 - 10.2011
Bachelor of Science - Business Administration, Human Resource Management
Gwynedd Mercy University
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