Crystal Bradford
Philadelphia
Summary
Experienced professional specializing in program evaluation and project management within Barber National Institute. Proven track record of improving community integration and assisting clients in reaching rehabilitation objectives. Strong skills in conflict resolution and data analysis, ensuring effective collaboration and adherence to regulations for optimal program outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Apis Services, INC
Philadelphia
10.2024 - Current
- Promoted community integration, encouraging participation in therapeutic and recreational activities.
- Supported clients in achieving rehabilitation goals per individual service plans.
- Facilitated social interactions among participants and peers in community settings.
- Monitored and documented progress, behaviors, and incidents accurately and promptly.
- Assisted with medication reminders and administration as directed by medical staff.
Program Specialist
Barber National Institute
Philadelphia
10.2017 - Current
- Reviewed reports on program outcomes to determine compliance with regulations and policies.
- Monitored overall progress of programs, identifying areas needing improvement.
- Conducted assessments to evaluate effectiveness and efficiency of programs.
- Coordinated training sessions focusing on program management best practices.
- Facilitated meetings among various departments for resource coordination.
- Implemented quality control measures to maintain high standards.
- Maintained thorough records of budgets, expenditures, and personnel files.
- Collaborated in strategic planning for new initiatives or expansions.
Education
BBA - Business Administration
Strayer University
Philadelphia, PA01-2026
Associate of Arts - Liberal Arts
Eastern University
Saint Davids, PA01-2017
Skills
- Project management and program evaluation
- Data analysis and record keeping
- Customer service and client support
- Team leadership and conflict resolution
- Problem solving and emotional intelligence
- Patient education and individualized support planning
- ADL support and patient management
- HIPAA compliance and disability awareness
- Community engagement and social skills development
Certification
- Certified Investigator Training
- CPR / First Aid
- Fire Safety
References
- References Upon request
Timeline
Direct Support Professional
Apis Services, INC
10.2024 - Current
Program Specialist
Barber National Institute
10.2017 - Current
BBA - Business Administration
Strayer University
Associate of Arts - Liberal Arts
Eastern University
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