Crystal Cooper
Butler
Summary
Dynamic and compassionate Medical Assistant with a proven track record at Renaissance Family Practice, excelling in patient care and HIPAA compliance. Demonstrated ability to foster trust through effective communication, streamline clinical documentation, and enhance patient safety. Skilled in phlebotomy and vital sign monitoring, contributing to high-quality healthcare delivery and team cohesion.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Renaissance Family Practice
04.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
MEDTECH
Rebecca Residence
01.2012 - 04.2021
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Administered medications and performed basic and advanced patient assessments.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
Education
High School Diploma -
Knoch High School
Saxonburg, PA08-2006
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Medical terminology
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Sterilization techniques
- First aid
- Complex Problem-solving
- Adaptable
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
Timeline
Medical Assistant
Renaissance Family Practice
04.2021 - Current
MEDTECH
Rebecca Residence
01.2012 - 04.2021
High School Diploma -
Knoch High School
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