Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Step By Step, Inc.
08.2023 - 01.2024
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Residential Program Worker
Goodwill Industries
08.2018 - 08.2023
Developed strong relationships with residents' families to foster open communication and collaboration in care planning.
Facilitated outreach activities to build community awareness.
Reacted quickly and calmly in all emergency situations, adhering to all safety procedures and policies.
Observed residents for unusual behavior and investigated causes to restore well-being.
Mentored new Residential Program Workers by sharing best practices, offering guidance on navigating difficult situations, and fostering a supportive team environment..
Supported individuals with disabilities through specialized programming tailored to their unique strengths and challenges.
Administered and tracked client service payments.
Accomplished program assignments timely and productively to reach goals.
Participated and implemented crisis intervention to manage threatening behavior and identify solutions.
Participated in ongoing professional development opportunities to stay current on industry trends and enhance knowledge of evidence-based practices for supporting individuals with disabilities.
Provided compassionate support during difficult transitions, such as moving into the residential program or adjusting to new routines.
Cultivated and maintained relationships with community members to facilitate outreach activities.
Education
Associates - General Studies
Luzerne County Community College
Nanticoke, PA
01.2024
Skills
Attentive to People
Project Planning
Communication Assistance
Meeting planning
Team Collaboration
Documentation and Recordkeeping
Fast Learner
Supportive Personality
Clear Communication
Critical Thinking
Timeline
Direct Support Professional
Step By Step, Inc.
08.2023 - 01.2024
Residential Program Worker
Goodwill Industries
08.2018 - 08.2023
Associates - General Studies
Luzerne County Community College
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