Cynthia Zahm
Warfordsburg
Summary
Proven problem-solver and team collaborator, I significantly improved patient satisfaction at Bedford Family Wellness. Skilled in customer service and adept at managing high-stress situations, my experience spans sales and healthcare, demonstrating versatility and a commitment to excellence
Overview
2025
2025
years of professional experience
Work History
Sales Associate
AC&T
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front Desk and Nurse
Bedford Family Wellness
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Monitored vitals and documented findings for consultation.
- Managed filing system for important documents and arranged appointments efficiently.
Sales Associate / Cafe Worker
Oak Barrel Cafe
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Ensured timely preparation of ice cream and coffee to meet customer satisfaction.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Southern Fulton
Warfordsburg, PA05.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate / Cafe Worker
Oak Barrel Cafe
03.2023 - Current
Sales Associate
AC&T
Front Desk and Nurse
Bedford Family Wellness
High School Diploma -
Southern Fulton
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