Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Timeline
Generic

Erickson Prenatt

Port Matilda

Summary

Highly motivated cybersecurity graduate with a solid foundation in networking, problem-solving, and collaborative teamwork. Successfully balanced full-time IT professional roles during college, demonstrating dedication and time-management skills. Enthusiastic about technology, with practical experience in cybersecurity, networking, and programming. Independently developed VPN and C++ applications, showcasing technical proficiency and the ability to self-learn. Currently preparing for CompTIA Linux+ and GREM certifications to further enhance IT expertise. Two years of IT support experience have sharpened both technical and interpersonal skills, proving a strong ability to drive project success. Excited to bring these capabilities to a dynamic role in information technology, leveraging problem-solving acumen and quick learning abilities to secure organizational infrastructure and support the organization's goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Support

Mount Nittany Health
08.2022 - Current
  • Used Powershell, Batch, and Quest Kace to automate installation and software updates, saving 250 hours of labor.
  • Automated information collection and analysis of PC information by writing scripts in PowerShell.
  • Used VMware vSphere to perform troubleshooting on servers and Citrix Director.
  • Analyzed logs such as event viewer to find root causes of problems and correct them.
  • Used Solarwinds to monitor servers and endpoints, responding to alerts about outages.
  • Led collaboration with department managers and vendors to install new software, overseeing testing and troubleshooting.
  • Used Active Directory alongside Imprivata to manage user access to different programs following company guidelines.
  • Resolved complex and widespread issues throughout the company using Xperf and WPA (Windows Performance Analyzer).
  • Led cross-departmental efforts to synchronize project deadlines and resource utilization without causing downtime.
  • Responded to cybersecurity threats as the first point of contact, effectively communicating with users on threat mitigation.
  • Maintained and expanded knowledge base articles and system/process documentation.
  • Edited and approved user computer security and safety documentation.
  • Supported remote and onsite users via telephone, ticketing system,instant messaging, and in-person.

Front End/Meat Department Team Member

Wegmans
06.2017 - 06.2022
  • Trained new team members.
  • Provided excellent customer service.
  • Ensured equipment maintenance and sanitation to meet regulatory standards and compliance.

Junior Technician Internship

Reinert Consulting Group
06.2021 - 08.2021
  • Configured software such as Datto RMM, AutoTask, Datto BCDR, Dark Web ID, Auvik, and LionGard (ASM) by using the APIs on each system to allow for the integration of data between all of the software allowing for enhanced usability for client system monitoring and analysis.
  • Developed reports for inventory management which were then presented to upper-level management.
  • Created these reports by using SQL statements to select data from Lion Guard such as how many Microsoft 365 licenses were left in our subscription.
  • Presented reports on Liongard to better communicate and explain the functions and features of Liongard to management.
  • Obtained certification in Liongard.
  • Engaged in direct communication with clients to effectively resolve issues and challenges.

Education

Bachelor of Science - Cybersecurity Analytics And Operations

Pennsylvania State University
State College, PA

Skills

  • Powershell

  • Networking

  • System Administration

  • Active Directory

  • VMware

  • Citrix

Certification

  • Cisco Certified Network Associate – Cyber Ops (CCNA Cyber Ops)- Cisco Systems, Inc.
  • CompTIA Security+ - Computing Technology Industry Association (CompTIA).
  • Microsoft Certified: Azure Fundamentals - Microsoft

Interests

I am particularly interested in malware I am currently enrolled in the "Maldev Academy," where I am learning to develop malware and code in C The course covers various aspects of malware, including reverse engineering, building Command and Control (C2) servers, evading Endpoint Detection and Response (EDR) systems, and creating custom payloads I am also interested in network defense and understanding how malware is detected at the network level I regularly engage in challenges on TryHackMe that focus on network traffic analysis and analytics, as well as tasks typical of a Security Operations Center (SOC), such as managing alerts This training has equipped me with the skills to analyze network traffic, identify potential security threats, and implement effective solutions

Timeline

IT Support

Mount Nittany Health
08.2022 - Current

Junior Technician Internship

Reinert Consulting Group
06.2021 - 08.2021

Front End/Meat Department Team Member

Wegmans
06.2017 - 06.2022

Bachelor of Science - Cybersecurity Analytics And Operations

Pennsylvania State University
Erickson Prenatt