Dajeyah Briley
Philadelphia
Summary
Experienced patient service representative with 7 years of proven leadership and strong work ethic. Recognized for compassionate care and effective assistance. Dedicated and hardworking professional excelling in independent and team environments. Eager to contribute to a health system, while continuing to learn and grow in the field.
Overview
10
10
years of professional experience
Work History
Patient Service Representative
Bryn Mawr Medical Specialists
Bryn Mawr, PA
11.2023 - Current
- Coordinated patient appointments and managed scheduling to optimize provider availability.
- Facilitated clear communication between patients and healthcare team, ensuring accurate information flow.
- Assisted in resolving patient inquiries and concerns, enhancing overall satisfaction with services.
- Maintained electronic health records with precision, ensuring compliance with regulations and accuracy of data.
- Verified insurance eligibility and coverage for patients.
- Took copayments and compiled daily financial records.
Receptionist/Registrar
Patriot Home Care
Philadelphia, PA
07.2020 - 09.2023
- Handled all word processing and typing.
- Entered data for reports, production items, shipping, and inventory.
- Maintained computerized inventory of all parts, supplies, and products.
- Helped plan and organize company functions.
- Answered the telephone and represented the company in a professional and businesslike manner.
- Scheduled Appointments According to provider’s schedule
Patient Service Representative
Jefferson Abington Health System
Philadelphia, PA
06.2019 - 06.2020
- Greeted patients, answered phones, collected payments and copayments.
- Schedule manually acceptable appointment times for patients and physicians using EPIC computerized scheduling system.
- Established and maintained patient demographics and insurance information using EPIC on-line system to verify health insurance information.
- Worked as a team member within the patient services department and many other departments.
Home Health Aide
Maxim Healthcare
Philadelphia, PA
01.2016 - 04.2019
- Supported patients by providing housekeeping and laundry services; shopping for food and other household items, prepared and cooked meals and other errands.
- Assisted patients by providing personal services such as bathing, dressing, and grooming.
- Maintained a healthy, safe and secure environment.
Education
High School -
Mathematics Civics and Sciences Charter School
Philadelphia, PA06.2016
College - Criminal Justice
Temple University
Philadelphia, PA07.2025
Skills
- Microsoft Office
- Data Entry (Type 50 wpm)
- Records Management
- Scheduling Reservation
- Front Desk Reception
- Reports & Documentation
- Inventory Management
- Excellent Customer Service
- Great Verbal and Writing Skills
- Insurance verification
- Customer service
Timeline
Patient Service Representative
Bryn Mawr Medical Specialists
11.2023 - Current
Receptionist/Registrar
Patriot Home Care
07.2020 - 09.2023
Patient Service Representative
Jefferson Abington Health System
06.2019 - 06.2020
Home Health Aide
Maxim Healthcare
01.2016 - 04.2019
College - Criminal Justice
Temple University
High School -
Mathematics Civics and Sciences Charter School