Dajeyah Briley
Philadelphia
Summary
Experienced patient service representative with 7 years of proven leadership and strong work ethic. Recognized for compassionate care and effective assistance. Dedicated and hardworking professional excelling in independent and team environments. Eager to contribute to a health system, while continuing to learn and grow in the field.
Overview
10
10
years of professional experience
Work History
Patient Service Representative
Bryn Mawr Medical Specialists
11.2023 - Current
- Coordinated patient appointments and managed scheduling to optimize provider availability.
- Facilitated clear communication between patients and healthcare team, ensuring accurate information flow.
- Assisted in resolving patient inquiries and concerns, enhancing overall satisfaction with services.
- Maintained electronic health records with precision, ensuring compliance with regulations and accuracy of data.
- Verified insurance eligibility and coverage for patients.
- Took copayments and compiled daily financial records.
Receptionist/Registrar
Patriot Home Care
07.2020 - 09.2023
- Handled all word processing and typing.
- Entered data for reports, production items, shipping, and inventory.
- Maintained computerized inventory of all parts, supplies, and products.
- Helped plan and organize company functions.
- Answered the telephone and represented the company in a professional and businesslike manner.
- Scheduled Appointments According to provider’s schedule
Patient Service Representative
Jefferson Abington Health System
06.2019 - 06.2020
- Greeted patients, answered phones, collected payments and copayments.
- Schedule manually acceptable appointment times for patients and physicians using EPIC computerized scheduling system.
- Established and maintained patient demographics and insurance information using EPIC on-line system to verify health insurance information.
- Worked as a team member within the patient services department and many other departments.
Home Health Aide
Maxim Healthcare
01.2016 - 04.2019
- Supported patients by providing housekeeping and laundry services; shopping for food and other household items, prepared and cooked meals and other errands.
- Assisted patients by providing personal services such as bathing, dressing, and grooming.
- Maintained a healthy, safe and secure environment.
Education
High School -
Mathematics Civics and Sciences Charter School
Philadelphia, PA06.2016
College - Criminal Justice
Temple University
Philadelphia, PA07.2025
Skills
- Microsoft Office
- Data Entry (Type 50 wpm)
- Records Management
- Scheduling Reservation
- Front Desk Reception
- Reports & Documentation
- Inventory Management
- Excellent Customer Service
- Great Verbal and Writing Skills
- Insurance verification
- Customer service
Timeline
Patient Service Representative
Bryn Mawr Medical Specialists
11.2023 - Current
Receptionist/Registrar
Patriot Home Care
07.2020 - 09.2023
Patient Service Representative
Jefferson Abington Health System
06.2019 - 06.2020
Home Health Aide
Maxim Healthcare
01.2016 - 04.2019
College - Criminal Justice
Temple University
High School -
Mathematics Civics and Sciences Charter School
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