DALITZA ZARAGOZA
Manheim
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
PROGRAM SUPERVISOR 2
KEYSTONE HUMAN SERVICES
Lancaster, PA
02.2022 - Current
- Supervised all aspects of program operations, ensure health, safety, and welfare needs are met.
- Conducted fire drills, medication checks, staff training, doctor appointments, prepare medical service reports, ensure they are completed in its entirety, close out in the appropriate system and upload the paperwork, file.
- Prepare monthly financial reports
- Ensure compliance of 6400 regulations by completing monthly site audits.
- Approve employee timecards, ensure accuracy comparing to schedule and cost center reports.
- Humanity Scheduling
- Conduct team meetings/ attend meetings.
- Mentor staff in job responsibilities/review work performance.
- Oversee 2 Programs
Program Supervisor
Keystone Human Services
Lancaster, PA
01.2018 - 05.2021
- Supervised all aspects of program operations, ensure health, safety, and welfare needs are met.
- Conducted fire drills, medication checks, staff training, doctor appointments, prepare medical service reports, ensure they are completed in its entirety, close out in the appropriate system and upload the paperwork, file.
- Prepare monthly financial reports
- Ensure compliance of 6400 regulations by completing monthly site audits.
- Approve employee timecards, ensure accuracy comparing to schedule and cost center reports.
- Humanity Scheduling
- Conduct team meetings/ attend meetings.
- Mentor staff in job responsibilities/review work performance.
Education
Associates In Applied Business - Criminal Justice
YTI Career Institute
Lancaster05-2017
Skills
- Operational Leadership
- Team oversight
- Public Speaking
- Bilingual (English & Spanish)
- Staff training
- Certified in CPR/AED
- Generating schedules
- Make sure assignments are completed per the instructions and requirements
- Make sure that assignments are completed on or before the due date
- Excellent Attendance
- Experience with report writing, documentation, writing research papers, and class presentations
- Appointment Management, Medication Administration, Reliable, Grooming & Bathing Assistance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
PROGRAM SUPERVISOR 2
KEYSTONE HUMAN SERVICES
02.2022 - Current
Program Supervisor
Keystone Human Services
01.2018 - 05.2021
Associates In Applied Business - Criminal Justice
YTI Career Institute