Daniel Hockman
Philadelphia
Summary
Adept at leading Zoom Drain's installation projects, I enhanced customer satisfaction and efficiency through exceptional teamwork and troubleshooting skills. My role significantly reduced installation times and workplace accidents, demonstrating a keen attention to detail and a strong commitment to safety and quality standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Installation Technician
Zoom Drain
08.2020 - Current
- Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.
- Led cross-functional teams on large-scale installation projects, ensuring seamless collaboration and successful project completion.
- Contributed to a positive work environment through open communication channels between all levels of staff involved in the installation process.
- Collaborated with sales teams to provide accurate estimates and timelines for installation projects, improving client relationships.
- Increased overall efficiency through effective communication with clients and team members.
- Ensured safety compliance, leading to a decrease in workplace accidents during installations.
- Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.
- Reduced installation time with efficient project management and team coordination.
- Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
Excavator Operator
Zoom Drain
08.2020 - Current
- Loaded and unloaded heavy objects, dirt and other materials on-site.
- Assisted in site preparation tasks, including clearing debris and vegetation, ensuring a safe work environment for all team members.
- Dug ditches and trenches using trench rollers, rammers and shovels for small-scale excavations.
- Collaborated with other heavy equipment operators to coordinate movements and optimize work zone safety.
- Supported crew members in various tasks such as grading terrain, leveling surfaces, or compacting soil when necessary.
- Demonstrated precision in trench digging for utility installations, minimizing disruption to surrounding areas.
- Performed thorough inspections and provided accurate written quotes for needed work.
- Minimized risk of injury during operation through strict adherence to OSHA safety guidelines and best practices in the industry.
- Improved overall job satisfaction among crew members by consistently displaying a strong work ethic, professionalism, and dedication to teamwork.
Education
Criminal Justice
Shippensburg University of Pennsylvania
Shippensburg, PAPennridge High School
Perkasie, PA06.2016
Skills
- Troubleshooting skills
- Outdoor installations
- Teamwork
- Attention to detail
- Machinery operation
- Decision-making
- Self motivation
- Goal setting
Certification
OSHA 30
Additional Information
I’ve shown leadership skills since a young age being named captain of the football team. It’s translated over into my work; being a year into Zoom Drain I became a lead installer taking on a crew of my own. And the responsibilities that comes with it.
Timeline
Lead Installation Technician
Zoom Drain
08.2020 - Current
Excavator Operator
Zoom Drain
08.2020 - Current
Criminal Justice
Shippensburg University of Pennsylvania
Pennridge High School
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