Dana Korn
Philadelphia
Summary
Dedicated nursing student currently working towards Bachelors of Science in Nursing. Solid understanding of role of nurses in interdisciplinary environments. Excellent people skills.
Overview
5
5
years of professional experience
Work History
Server
Chickie's and Pete's
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Applebees
09.2022 - 11.2023
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Hostess
Outback Steakhouse
05.2022 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Restaurant Hostess
Millers Ale House
04.2021 - 09.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Counter Server
George's Wings
06.2020 - 03.2021
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
Patient Safety Associate
Jefferson Torresdale Hospital
11.2024 - Current
- Reduced incidents of patient harm through proactive identification and mitigation of potential risks.
- Enhanced patient safety by implementing and maintaining risk management plans.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Completed necessary reports and documentation on time and to specifications.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Facilitated smooth transitions during shift changes by providing thorough updates on patient status to incoming sitter or nursing staff member.
- Encouraged positive interactions among family members visiting the patient, fostering an environment conducive to healing.
Education
Currently Enrolled - Nursing
Holy Family University
Philadelphia, PA05.2026
Skills
- Taking and Recording Vital Signs
- Task Prioritization
- Patient Assessments
- Mobility Assistance
- Compassionate and Caring
- BLS Certified
- Exceptional customer service
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- Teamwork
- Patient care
- Effective communication
- Adaptability and flexibility
Education
true,Philadelphia, PA
Contact
Philadelphia, PA 19154
Timeline
Patient Safety Associate
Jefferson Torresdale Hospital
11.2024 - Current
Server
Chickie's and Pete's
09.2023 - Current
Server
Applebees
09.2022 - 11.2023
Restaurant Hostess
Outback Steakhouse
05.2022 - 08.2022
Restaurant Hostess
Millers Ale House
04.2021 - 09.2021
Counter Server
George's Wings
06.2020 - 03.2021
Currently Enrolled - Nursing
Holy Family University
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