Dana Lisowski
Langhorne
Summary
Junior hair stylist looking to expand and advance in my career using my customer service and trend knowledge to grow my client base and learn new hairstyling techniques. I am eager to expand my skills and strategize new business practices to increase client satisfaction. With having a passion and a creative vision for hair styling, I am committed to providing high-end services to clients and fostering positive client relationships. I am also equipped with problem-solving skills, a willingness to learn, and being a team player. I am ready to contribute to team success and tackle new challenges with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Hair Salon Assistant
Salon 420
09.2021 - Current
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
- Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
- Promoted the salon''s services through social media platforms by sharing before-and-after photos of clients'' transformations.
- Facilitated seamless communication channel between clients and stylists, ensuring client requirements were accurately conveyed.
Sales Associate
TJ Maxx, TJX Companies
08.2020 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
No Degree - Cosmetology
Bucks County School of Beauty Culture
Feasterville, PA09-2023
High School Diploma -
Neshaminy High School
Langhorne, PA06-2022
Skills
- Excellent customer service
- Cleanliness and sanitation
- Hair styling techniques
- Professional appearance
- Color application
- Building client relationships
- Salon maintenance skills
- Creative vision
- Continuing education
- Clear communication
- Social skills
- Relationship building
- Social media marketing
Licenses
PA State Board of Cosmetology- December 2023
Timeline
Hair Salon Assistant
Salon 420
09.2021 - Current
Sales Associate
TJ Maxx, TJX Companies
08.2020 - 10.2021
No Degree - Cosmetology
Bucks County School of Beauty Culture
High School Diploma -
Neshaminy High School
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