Dana Palumbo
Glen Rock,PA
Summary
Event management professional prepared for this role. Proven track record in planning and executing successful events, showcasing ability to handle logistics and client relations effectively. Known for strong team collaboration and adaptability to changing needs. Skills include project management, vendor coordination, and client satisfaction. 5 years experience planning and executing events including but not limited to birthdays, conferences, holiday partie, large weddings and festivals. 20+ years restaurant experience.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Event Manager
Wyndridge Farms
Dallastown, PA
04.2022 - 07.2025
- Coordinated logistics for events, ensuring seamless execution and high client satisfaction.
- Developed detailed event timelines, enhancing workflow efficiency and clarity among team members.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
- Oversaw event setups and breakdowns, maintaining organization and adherence to safety protocols.
- Led post-event evaluations, identifying areas for improvement to enhance future event planning.
- Trained junior staff on best practices in event management, fostering skill development and teamwork.
- Implemented feedback systems for clients, improving service offerings based on customer insights.
- Streamlined communication processes among stakeholders, ensuring timely updates and collaboration throughout events.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Coordinated florists, photographers, and musicians for events.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Enhanced vendor performance through rigorous selection and evaluation processes, ensuring alignment with event goals.
- Implemented sustainable practices in event planning and execution, reducing environmental impact and promoting social responsibility.
- Mobilized volunteers effectively, ensuring smooth operation and positive experiences for both attendees and contributors.
- Trained and supervised event staff to complete tasks on time.
- Developed detailed event reports, documenting all aspects of each event.
- Completed monthly restaurant inventory
- Worked closely with Kitchen staffed
Bartender
The Hodle
New Freedom, PA
01.2020 - 08.2022
- Tended bar on the busiest nights of the week
- Open and closed the facility independently
- Communicated effectively with guests and co-workers
- Served food, drinks in a timely matter
- Recognized when a customer may have had too much to drink
- Professionally escorted unruly customers off the property when needed
- No longer open
Banquet Captain
Wyndridge Farm
Dallastown, PA
08.2021 - 04.2022
- Oversees multiple events
- Prepares for events meticulously to ensure they run smoothly from start to finish
- Works closely with members, guests and staff
- Delegates tasks to servers and bartenders to meet the needs of the event host, the coordinator and guests
- Responsible for the setup and tear down of events
- Communicates effectively with servers, bartenders and coordinators to ensure the event runs smoothly
- Serves food, tends bar and overall fills in anywhere when needed
- Takes care of the needs of attending guests, bridal parties and vendors
- Preformed inventory counts of dining needs to the Venue Director
- Leads a staff of 10 to 15 for single events
- Independently leads multiple events in a single shift with little to know direction
- Can effectively read a Banquet Event Order (BEO) and execute what’s required
- Attends weekly BEO meetings
- Supervised banquet staff to ensure smooth event execution and exceptional guest experiences.
- Coordinated with kitchen and service teams to maintain efficient food and beverage service during events.
- Trained new team members on service standards, safety protocols, and operational procedures.
- Led pre-event meetings to align team objectives and clarify roles for successful event delivery.
- Resolved guest complaints promptly to uphold service excellence and foster positive relationships.
- Collaborated with event planners to customize experiences that align with client expectations and themes.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
House Manager Supervisor
Gaudenzia, Inc
Baltimore, MD
11.2019 - 11.2020
- Completed weekly schedule for 45-50 staff members
- Maintained a therapeutic community
- Provided a safe and sober environment for clients
Program Manager
Tranquility Woods Treatment Facility
Pasadena, MD
11.2019 - 01.2020
- Maintain cohesion and cooperation among the client community ensure clients are adhering to all rules and regulations maintaining client safety and well-being
- Escort clients to outside activities
- Complete hourly rounds to ensure clients are in all scheduled groups/sessions help with giving out medication and completing any tasks
- Other duties assigned
- Mentor/supervise our clients
- Led cross-functional teams to implement treatment programs, enhancing patient recovery outcomes.
- Developed and monitored project timelines, ensuring alignment with facility objectives and regulatory standards.
- Coordinated staff training sessions, improving overall service delivery and compliance with best practices.
- Mentored junior staff members, cultivating skills in program management and patient engagement techniques.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
Behavioral Therapist
Sheppard Pratt Hunt Valley
Hunt Valley, MD
03.2017 - 09.2018
- I assisted developmentally disabled children ages 9 to 21 at Sheppard Pratts Forbush School.
- Helping them learn life skills in a school atmosphere including academics
- Aiding them with various everyday skills that most people take for granted. Good hygiene, toileting, setting a table, loading a dishwasher just to name a few.
- Collecting data for each student.
- Teaching an alternative to maladaptive behaviors and helping my team to determine what cause them.
- CPI and CPR certified
Teacher/Special Education Student Aide
AACPS Solley Elementary
01.2013 - 01.2015
- Developed engaging lesson plans tailored to diverse learning styles and abilities.
- Implemented effective classroom management strategies to foster a positive learning environment.
- Collaborated with colleagues to enhance curriculum and educational materials.
- Assessed student progress through various evaluation methods to inform instruction.
- Analyzed student data to identify areas for improvement and implement targeted interventions.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
Information Technology Assistant
Defense Security Service Academy
Linthicum Heights, MD
01.2005 - 01.2013
- Clerical, Personnel management
- Provided technical support for software and hardware issues across multiple departments.
- Configured and maintained IT equipment, ensuring optimal performance and reliability.
- Assisted in the implementation of cybersecurity protocols to safeguard sensitive information.
- Trained staff on new technologies and systems, enhancing overall operational efficiency.
- Developed user documentation and training materials for various IT applications.
- Collaborated with cross-functional teams to streamline IT processes and improve service delivery.
- Led troubleshooting efforts for network connectivity issues, minimizing downtime for users.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
- Configured and tested new software and hardware.
- Generated reports to track performance and analyze trends.
Serving as a Office Manager • Operating Personal
US Navy YNSN
01.1999 - 01.2002
- Naval Support Activity- provided Administrative support to over 100 enlisted members in transition
- Write and type business and social letters, notices, directives, forms and reports Performing administrative functions for legal proceedings
- Serving as a office manager
- Operating personal computers, word processing, duplicating, audio-recording and other office machines
- Preparing, Evaluating, Analyzing, typing and routing correspondence and reports
- Organizing and maintaining files
- Receiving office visits and handling telephone communications
- Maintaining records and official publications
- Performing other various clerical and administrative duties such as composing EXCEL
- Coordinated daily office operations to ensure efficient workflow and resource allocation.
- Implemented process improvements that enhanced office efficiency and reduced operational delays.
- Managed scheduling for senior leadership, optimizing time management and meeting coordination.
Education
Diploma -
Northeast High School
Pasadena, MD06.1997
Skills
- Program Management
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
- Menu planning
- Wedding trends proficiency
- Event planning
- Creativity and adaptability
- Anticipating guests needs
Accomplishments
- Built strong relationships with vendors such as florists, photographers, videographers, musicians, and officiants to take hassle out of wedding planning.
- Supervised team of 45 staff members.
- Planned over 20 events in 2024.
- Nominated for The PRLA Spirit of Hospitality Award "Manager of the Year" Award in 2024
Certification
- First Aid Certification CPR Certification CPR Certification
- Art Therapist
- Recently earned my accreditation for Art therapy Assessments
- Bartending — Highly Proficient in the hospitality/restaurant industry since the age of 13 June 2000-present
Timeline
Event Manager
Wyndridge Farms
04.2022 - 07.2025
Banquet Captain
Wyndridge Farm
08.2021 - 04.2022
Bartender
The Hodle
01.2020 - 08.2022
Program Manager
Tranquility Woods Treatment Facility
11.2019 - 01.2020
House Manager Supervisor
Gaudenzia, Inc
11.2019 - 11.2020
Behavioral Therapist
Sheppard Pratt Hunt Valley
03.2017 - 09.2018
Teacher/Special Education Student Aide
AACPS Solley Elementary
01.2013 - 01.2015
Information Technology Assistant
Defense Security Service Academy
01.2005 - 01.2013
Serving as a Office Manager • Operating Personal
US Navy YNSN
01.1999 - 01.2002
Diploma -
Northeast High School
Military Service
- Branch: United States Navy
- Rank: E-3