DANA SPICER
HARMONY
Summary
Dynamic Office Manager with a proven track record at Ron Lewis Chrysler Dodge Jeep Ram Cranberry, excelling in customer service and financial tracking. Demonstrated expertise in maintaining confidentiality, enhancing team productivity by 30%, and implementing operational improvements. Skilled in office administration and fostering a harmonious workplace, showcasing exceptional organizational and interpersonal abilities.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
19
19
years of professional experience
Work History
Office Manager
Ron Lewis Chrysler Dodge Jeep Ram Cranberry
11.2005 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Education
High School Diploma -
North Allegheny High School
Wexford, PASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Payroll processing
- Bookkeeping
- Account reconciliation
- Staff hiring
- Employee training
- Documentation and control
- Financial reporting
- Financial tracking
- Financial accounting
Timeline
Office Manager
Ron Lewis Chrysler Dodge Jeep Ram Cranberry
11.2005 - 09.2024
High School Diploma -
North Allegheny High School
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