Dana Sulllivan
Medical assist
Bensalem,Pa
Summary
To obtain a full or part time position
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
23
23
years of professional experience
Work History
Medical Assistant/Phlebotomist
Jefferson Family Medical
Levittown
06.2018 - 03.2023
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Medical Technologist
Target
Bensalem
01.2005 - 01.2006
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Phlebotomist
University of Pennsylvania
Philadelphia
01.2001 - 01.2003
- Sue Sy 215-662.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Identified patients using proper procedures prior to specimen collection.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Labeled patient samples, double-checking all information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Used aseptic techniques to maintain specimen integrity.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Interviewed patients to verify test requisitions and patient identity.
Phlebotomist
Presbyterian Medical Center
01.2000 - 01.2001
Supervisor
800 Rock
Bensalem
- Michel 215-364-9511 Sales Assoc.
- Stock shelves help customers Pharmacy Tech Fill scripts.
Phlebotomist
University of Pennsylvania
Philadelphia
- Collecting blood specimens Performing EKG’s.
Education
High School Diploma -
Harry S. Truman
Levittown, PA01.1999
High School Diploma -
Bucks County Tech School
Levittown , PA01.1999
Skills
- Proper sterilization techniques
- Professional bedside manner
- Wound care and irrigation
- Venipuncture and phlebotomy
- Understands medical procedures
- Certified in Basic Life Support (BLS)
- Sterile technique
- Phlebotomy
- Preparing specimens and samples
- Calm and level-headed under duress
- Patient scheduling
- EKG set up and monitoring
- Vital sign monitors
- Charting Expertise
- Inventory and Supply Management
- Professional Bedside Manner
- Understands Medical Procedures
- Venipuncture and Phlebotomy
- Medical Billing
- Decision Making
- Cleaning and Organizing
- Multi-line Telephone System Operation
- Appointment Scheduling
- Coordinating Drug Refills
- Updating Medical Records
- Treatment Room Preparation
- Examination Preparation
- Operating EKG Equipment
- Multitasking and Prioritization
- Routine Laboratory Testing
- Patient Relations
- Pharmacy Relations
- Completing Insurance Forms
- Problem Anticipation and Resolution
- Time Management
- Procedure Assistance
- Supply Management
- Check-In and Check-Out Procedures
- Clear Communication
References
References:
Pastor Stan Miller (609)694-4216
Ashley Barber (215)479-896
Crystal Johnson (215) 776-6298
Tanya Edwards (609)713-5026
Timeline
Medical Assistant/Phlebotomist
Jefferson Family Medical
06.2018 - 03.2023
Medical Technologist
Target
01.2005 - 01.2006
Phlebotomist
University of Pennsylvania
01.2001 - 01.2003
Phlebotomist
Presbyterian Medical Center
01.2000 - 01.2001
Supervisor
800 Rock
Phlebotomist
University of Pennsylvania
High School Diploma -
Harry S. Truman
High School Diploma -
Bucks County Tech School