Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Yule

North Versailles

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

19
19
years of professional experience

Work History

Senior Administrative Assistant

UPMC Magee Women's Hospital
11.2015 - Current
  • Obtain authorizations for radiology procedures in timely manner.
  • Retrieve medical records from outside facilities and scanned properly into patient electronic chart.
  • Trained new administrative staff on office protocols and software systems, fostering a collaborative work environment.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Medical Assistant

UPMC Shadyside Hospital
08.2013 - 11.2015
  • Administered patient assessments and obtained vital signs, ensuring accurate data collection and documentation.
  • Coordinated patient scheduling, optimizing clinic workflow and enhancing patient experience.
  • Assisted in managing electronic health records, maintaining confidentiality and compliance standards.


Medical Assistant

UPMC Presbyterian Hospital
05.2011 - 08.2013
  • Administered patient assessments and obtained vital signs, ensuring accurate data collection and documentation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant

UPMC Montefiore
08.2009 - 05.2011
  • Administered patient assessments, ensuring accurate data collection and documentation.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Sales Associate

Bed Bath & Beyond
10.2006 - 11.2010
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Collaborated with team members to execute promotional displays and improve store layout.
  • Managed inventory levels, ensuring timely restocking of popular items.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Medical Assistant

CCAC
West Mifflin, PA
06-2009

High School Diploma -

Steel Valley Senior High School
Munhall, PA
06-2006

Skills

  • Expert time management
  • High-level multitasking
  • Appointment scheduling
  • Administrative support
  • Excellent interpersonal skills
  • Effective problem solving
  • Professional phone etiquette

Timeline

Senior Administrative Assistant

UPMC Magee Women's Hospital
11.2015 - Current

Medical Assistant

UPMC Shadyside Hospital
08.2013 - 11.2015

Medical Assistant

UPMC Presbyterian Hospital
05.2011 - 08.2013

Medical Assistant

UPMC Montefiore
08.2009 - 05.2011

Sales Associate

Bed Bath & Beyond
10.2006 - 11.2010

Medical Assistant

CCAC

High School Diploma -

Steel Valley Senior High School

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Dana Yule