Danell Kohout
Harrisburg
Summary
Results-oriented individual skilled in team collaboration and organizational skills. Experienced in providing high-quality guest services and maintaining safety protocols, contributing to positive experiences and operational efficiency. Detail-oriented and adaptable individual with a background in hospitality and transportation. Known for strong teamwork and administrative support skills, effectively enhancing guest experiences and ensuring safety during operations.
Overview
18
18
years of professional experience
Work History
Farm Hand
Hollinger Farms Pleasure Horses
Dillsburg
09.2025 - Current
- Assisted in daily feeding and care of pleasure horses on the farm.
- Maintained cleanliness and organization of stables and equipment areas.
- Operated basic farm machinery for grooming and transportation tasks.
- Monitored horse health, reporting any concerns to senior staff promptly.
- Followed safety protocols while performing farm maintenance duties.
- Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
School Van Driver
Rohrer Bus
Dillsburg
04.2024 - Current
- Operated school van safely during designated routes to transport students.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Assisted students in boarding and disembarking from the van safely.
- Maintained cleanliness and organization of the vehicle interior and exterior.
- Adhered to traffic laws and company policies while driving students.
- Documented daily logs of routes, incidents, and student behavior as required.
- Provided assistance to disabled passengers when necessary.
- Participated in safety training programs as required by employer.
- Attended meetings with administration staff as requested.
- Notified appropriate personnel if any mechanical issues arose during a trip.
- Ensured that all safety regulations were met while driving the van.
- Adhered to traffic laws at all times while operating vehicle.
- Managed paperwork related to driver logs, accident reports, maintenance records.
- Monitored passenger behavior within the van to ensure safety of all riders.
Concierge Agent/Front Desk
Hershey Lodge
Hershey
01.2023 - 02.2024
- Greeted guests warmly and assisted with check-in processes.
- Provided detailed information about hotel amenities and local attractions.
- Coordinated reservations for dining, spa, and recreational activities.
- Resolved guest inquiries and complaints with professionalism and empathy.
- Collaborated with other departments to enhance guest experiences.
- Managed transportation arrangements for guests within the resort area.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Performed administrative duties such as filing paperwork and responding to emails.
- Ensured all messages were delivered promptly to guests' rooms or other designated locations within the hotel premises.
Guest Greeter
Hershey Lodge
Hershey
02.2008 - 04.2010
- Welcomed guests upon arrival, creating a friendly atmosphere.
- Provided information about lodge amenities and local attractions to guests.
- Maintained cleanliness and organization of the lobby area for guest comfort.
- Collaborated with team members to enhance overall guest experience.
- Offered customer support by directing to designated locations and connecting with specific personnel.
- Greeted guests upon arrival and provided assistance with directions or any other inquiries.
- Collected feedback from customers through surveys and questionnaires to improve services offered by the hotel.
Education
Some College (No Degree) - Early Education
Penn State
HarrisburgSkills
- Customer service
- Guest communication
- Attention to detail
- Team collaboration
- Administrative support
- Multi-tasking
Affiliations
I volunteer at my church and I also recently started ballroom dancing lessons.
Timeline
Farm Hand
Hollinger Farms Pleasure Horses
09.2025 - Current
School Van Driver
Rohrer Bus
04.2024 - Current
Concierge Agent/Front Desk
Hershey Lodge
01.2023 - 02.2024
Guest Greeter
Hershey Lodge
02.2008 - 04.2010
Some College (No Degree) - Early Education
Penn State