Summary
Overview
Work History
Education
Skills
Timeline
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Danelle Jordan

Erie

Summary

Dynamic Restorative Therapist at Life NWPA, skilled in treatment planning and building rapport. Successfully developed personalized care strategies, enhancing client independence and emotional well-being. Proficient in documentation and crisis intervention, fostering a supportive environment that promotes healing and progress. Committed to delivering high-quality care through teamwork and active listening.

Overview

15
15
years of professional experience

Work History

Restorative Therapist

Life NWPA
03.2025 - Current
  • Facilitated therapeutic sessions to address client mental health concerns and promote emotional well-being.
  • Developed personalized treatment plans based on Physical or Occupational therapist notes.
  • Led group therapy exercises sessions, fostering a supportive environment for shared experiences and healing.
  • Built strong rapport with clients, fostering trust and open communication for effective exercise therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Maintained and updated patient records, changes in service plans and treatment reports.
  • Conducted therapeutic group or individual sessions utilizing client coping strategies to build strength and independence again.
  • Developed individualized treatment plans, addressing diverse client needs and promoting mental wellness such as home safety checks.

Direct Support Professional

Supportive Living Services
02.2019 - 01.2025
  • Assisted individuals with daily living activities, fostering independence and confidence.
  • Supported implementation of individualized care plans to meet client needs effectively.
  • Monitored client progress, documenting changes and communicating observations to team members.
  • Collaborated with healthcare professionals to ensure optimal care and support for clients.
  • Maintained a safe and clean environment, adhering to health and safety regulations.
  • Participated in training sessions to develop skills in crisis intervention and conflict resolution.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

PCA

Erie Homes for Children and Adults Inc
10.2017 - 01.2019
  • Facilitated growth in daily living skills for individuals with disabilities through supportive care.
  • Facilitated personal care routines for clients, maintaining dignity and comfort.
  • Developed personalized care plans to boost client well-being.
  • Collaborated with healthcare professionals to monitor and document clients' progress and needs effectively.
  • Advocated for clients' needs, facilitating communication between families, staff, and external service providers.
  • Delivered attentive support to ensure patient comfort.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Facilitated patient transfers across rooms, appointments, and testing areas.

PCA

UPMC Hamot Hospital
10.2010 - 01.2013


  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.

Education

Associate of Applied Business - Medical Office Management

Erie Business Center
Erie, PA

Diploma - Medical Assistant

Great Lakes Institute of Technology
Erie, PA

Academy High School
Erie, PA
06.1992

Skills

  • Treatment Planning
  • Building rapport
  • Crisis intervention
  • One-on-one sessions
  • Progress assessment
  • One-on-one support
  • Documentation requirements
  • Electronic charting
  • Patient documentation
  • Patient monitoring
  • Compliance requirements
  • Group therapy coordination
  • Active listening
  • Attention to detail
  • Teamwork and collaboration
  • Time management
  • Multitasking Abilities
  • Report writing

Timeline

Restorative Therapist

Life NWPA
03.2025 - Current

Direct Support Professional

Supportive Living Services
02.2019 - 01.2025

PCA

Erie Homes for Children and Adults Inc
10.2017 - 01.2019

PCA

UPMC Hamot Hospital
10.2010 - 01.2013

Associate of Applied Business - Medical Office Management

Erie Business Center

Diploma - Medical Assistant

Great Lakes Institute of Technology

Academy High School

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Danelle Jordan