Danelle Jordan
Erie
Summary
Dynamic Restorative Therapist at Life NWPA, skilled in treatment planning and building rapport. Successfully developed personalized care strategies, enhancing client independence and emotional well-being. Proficient in documentation and crisis intervention, fostering a supportive environment that promotes healing and progress. Committed to delivering high-quality care through teamwork and active listening.
Overview
15
15
years of professional experience
Work History
Restorative Therapist
Life NWPA
03.2025 - Current
- Facilitated therapeutic sessions to address client mental health concerns and promote emotional well-being.
- Developed personalized treatment plans based on Physical or Occupational therapist notes.
- Led group therapy exercises sessions, fostering a supportive environment for shared experiences and healing.
- Built strong rapport with clients, fostering trust and open communication for effective exercise therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Conducted therapeutic group or individual sessions utilizing client coping strategies to build strength and independence again.
- Developed individualized treatment plans, addressing diverse client needs and promoting mental wellness such as home safety checks.
Direct Support Professional
Supportive Living Services
02.2019 - 01.2025
- Assisted individuals with daily living activities, fostering independence and confidence.
- Supported implementation of individualized care plans to meet client needs effectively.
- Monitored client progress, documenting changes and communicating observations to team members.
- Collaborated with healthcare professionals to ensure optimal care and support for clients.
- Maintained a safe and clean environment, adhering to health and safety regulations.
- Participated in training sessions to develop skills in crisis intervention and conflict resolution.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
PCA
Erie Homes for Children and Adults Inc
10.2017 - 01.2019
- Facilitated growth in daily living skills for individuals with disabilities through supportive care.
- Facilitated personal care routines for clients, maintaining dignity and comfort.
- Developed personalized care plans to boost client well-being.
- Collaborated with healthcare professionals to monitor and document clients' progress and needs effectively.
- Advocated for clients' needs, facilitating communication between families, staff, and external service providers.
- Delivered attentive support to ensure patient comfort.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated patient transfers across rooms, appointments, and testing areas.
PCA
UPMC Hamot Hospital
10.2010 - 01.2013
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
Education
Associate of Applied Business - Medical Office Management
Erie Business Center
Erie, PADiploma - Medical Assistant
Great Lakes Institute of Technology
Erie, PAAcademy High School
Erie, PA06.1992
Skills
- Treatment Planning
- Building rapport
- Crisis intervention
- One-on-one sessions
- Progress assessment
- One-on-one support
- Documentation requirements
- Electronic charting
- Patient documentation
- Patient monitoring
- Compliance requirements
- Group therapy coordination
- Active listening
- Attention to detail
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Report writing
Timeline
Restorative Therapist
Life NWPA
03.2025 - Current
Direct Support Professional
Supportive Living Services
02.2019 - 01.2025
PCA
Erie Homes for Children and Adults Inc
10.2017 - 01.2019
PCA
UPMC Hamot Hospital
10.2010 - 01.2013
Associate of Applied Business - Medical Office Management
Erie Business Center
Diploma - Medical Assistant
Great Lakes Institute of Technology
Academy High School