Security professional prepared to bring high standards and reliable service to team. Proven track record in maintaining secure environments and responding efficiently to potential threats. Known for team collaboration and flexibility in adapting to changing needs. Skilled in surveillance, incident response, and access control, always prioritizing results and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Penn Medicine: University of Pennsylvania Health System
Philadelphia, PA
03.2024 - Current
Monitored premises to ensure safety and security of staff, patients, and visitors.
Responded to alarms and incidents, effectively managing crises and ensuring swift resolution.
Collaborated with law enforcement and emergency services during critical situations to enhance response protocols.
Enforced hospital policies regarding visitor access, maintaining a secure environment for all stakeholders.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Delivery Driver/Warehouse
FedEx Ground
08.2018 - 12.2023
Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivered packages to customer doorsteps and business offices.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded truck and properly secured items to prevent damage for deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Kept detailed mileage and fuel reports to track overall fuel costs.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Helper
ORIGLIO BEVERAGE
05.2018 - 08.2018
Assisting the route Driver with the delivery of beer and beer products to their customers.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Reported customer questions, issues and complaints to management.
Verified load against delivery ticket before beginning every shift.
Education
High school diploma -
Thomas A Edison High School
Philadelphia, PA
06.2016
Skills
Fluent in Spanish
Conflict de-escalation
Incident reporting
Detail-oriented
Superior customer service
Relationship building and management
Certification
Driver's License, 11/26/25 - 11/11/29
Licensed PA Act 235, 08/24/24 - 08/23/29
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Security Officer
Penn Medicine: University of Pennsylvania Health System