Daniel Cole
East Stroudsburg
Summary
Dynamic professional with a proven track record in security system implementation and fostering strong customer relationships, notably at Bank Of America. Excelled in enhancing security measures and operational efficiency, reducing labor costs at Weis without compromising service quality. Skilled in both technical security knowledge and effective communication, consistently achieving significant improvements in safety and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Deli
Weis
03.2017 - Current
- Managed deli operations efficiently, resulting in reduced labor costs without sacrificing customer service quality.
- Developed loyal customer relationships through knowledgeable assistance with specialty products such as cheeses, meats, and prepared foods.
- Reduced food waste by implementing proper inventory management and rotation practices.
- Improved deli operation speed without compromising on quality ensuring quick service even during high-demand periods.
- Contributed to positive company culture by demonstrating excellent communication skills and a proactive attitude toward problemsolving.
Security
Bank Of America
09.2002 - 11.2013
- Improved overall campus security through the development and implementation of effective training programs for security officers.
- Trained new security personnel, sharing expertise to uplift overall capability of security forces.
- Contributed to end-user security awareness training programs, promoting a strong organizational security culture.
- Protected people and property with high-quality security services.
Home Health Aid
Help At Home Health Care
05.2013 - 06.2018
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Crew Worker
Golden Pizza
02.2014 - 06.2014
- Participated in training sessions to continuously improve skills, contributing to a more knowledgeable workforce.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Handled multiple responsibilities simultaneously, maintaining focus on the overall project goals and objectives.
- Contributed to enhancing company reputation by consistently delivering exceptional results on every project undertaken.
- Improved crew efficiency by implementing task delegation and time management strategies.
Education
GED -
Our Lady Of Victory
Brooklyn, NY07.2000
Skills
- Security system implementation
- Security studies
- Airport security clearance
- Document security
- Security knowledge
Timeline
Deli
Weis
03.2017 - Current
Crew Worker
Golden Pizza
02.2014 - 06.2014
Home Health Aid
Help At Home Health Care
05.2013 - 06.2018
Security
Bank Of America
09.2002 - 11.2013
GED -
Our Lady Of Victory
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