Daniel DeBalli
Pittsburgh
Summary
Dynamic UPS Manager with a proven track record at Midwest Express, Inc., excelling in team leadership and customer service. Enhanced operational efficiency through strategic process improvements, achieving significant cost reductions. Skilled in staff training and development, fostering a motivated workforce committed to high-quality service delivery and compliance with safety standards.
Overview
33
33
years of professional experience
Work History
UPS MANAGER
Midwest Express, Inc.
Clinton, PA
12.2025 - Current
- Managed daily tasks promoting efficiency and compliance with company policies.
- Assisted in developing onboarding programs for new hires improving integration and team dynamics.
- Supported implementation of workflow enhancements that minimized delays in operations.
- Aided cross-departmental collaboration to synchronize objectives and improve project results.
UPS MANAGER
Air Ground Xpress Inc.
Clinton, PA
07.2017 - 12.2025
- Managed and motivated employees to be productive and engaged in work.
- Established quality control measures, resulting in consistent product delivery standards.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Regional Manager
Continental Health Equipment
11.2008 - 07.2017
- Led regional operations to optimize equipment distribution and logistics.
- Developed and implemented training programs for new staff to enhance performance.
- Managed cross-functional teams to ensure compliance with safety regulations.
- Streamlined processes to improve inventory management and reduce costs.
- Conducted performance reviews, providing feedback and coaching for team development.
- Initiated quality control measures, enhancing service delivery and customer satisfaction.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Truck Driver
PGT Trucking Inc.
186 Perfetti Lane Blairsville, PA 15717
11.2003 - 11.2008
- Operated and maintained various truck models, ensuring compliance with safety regulations.
- Planned and executed efficient delivery routes to optimize fuel usage and reduce transit times.
- Monitored cargo loads for secure transport, preventing damage and ensuring timely deliveries.
- Assisted in training new drivers on operational procedures and safety protocols.
- Coordinated with dispatch to communicate delivery status and address issues proactively.
- Conducted regular vehicle inspections to maintain compliance with DOT regulations and minimize breakdowns.
Carpentry Instructor
Admiral Perry Vocational School
11.1993 - 11.2003
- Developed lesson plans to teach carpentry skills and techniques effectively.
- Instructed students on safety protocols and proper tool usage in carpentry projects.
- Evaluated student performance through hands-on assessments and project reviews.
- Facilitated collaborative woodworking projects, enhancing teamwork and problem-solving skills.
- Mentored students in advanced carpentry techniques, fostering skill development and confidence.
- Organized workshops showcasing innovative carpentry methods and materials to enhance learning experiences.
- Coordinated with local businesses to provide real-world insights into the carpentry industry for students.
- Introduced new woodworking techniques to keep course content current with industry trends and advancements.
- Established partnerships with local suppliers to secure donations of materials for student projects, reducing program costs significantly.
- Enhanced student understanding of safety procedures through comprehensive workshops and training sessions.
Education
High School Diploma -
Central Cambria
Ebensburg, PA05.1985
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
- Documentation and reporting
- Relationship building
- Warehouse safety
- Staff training and development
- Transportation planning
Timeline
UPS MANAGER
Midwest Express, Inc.
12.2025 - Current
UPS MANAGER
Air Ground Xpress Inc.
07.2017 - 12.2025
Regional Manager
Continental Health Equipment
11.2008 - 07.2017
Truck Driver
PGT Trucking Inc.
11.2003 - 11.2008
Carpentry Instructor
Admiral Perry Vocational School
11.1993 - 11.2003
High School Diploma -
Central Cambria