Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Holzinger

Franklintown

Summary

Dependable associate that can perform multiple operations to meet business and customer needs. Well-coordinated and decisive member of leadership with expertise in problem-solving, team building and performance optimization. Solid history of success in developing and training associates and seeks opportunities to improve processes, increase overall customer satisfaction and track on going reports to better the work environment

Overview

14
14
years of professional experience

Work History

Tier 1 Order Picker/PXT/Data Analytics student

Amazon.com, Inc.
05.2021 - Current
  • Was selected and Joined a Data Analytics program provided by the career choice program
  • Was a member of the Associates safety committee (ASC) the committee was involved in finding solutions in making areas safer for fellow associates and correcting mistakes that could harm them.
  • Cross-trained new associates and leaders on essential job functions and procedures, including picking and filling orders for all warehouse products.
  • Reviewed daily queue report to confirm the amount of associates that were present within all departments
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Fostered a high-stress tolerance work environment by effectively balancing a weekly volume of 30 HR cases, ensuring accurate and swift output, which contributed to a controlled and efficient operational climate akin to data center maintenance.
  • Demonstrated strong analytical abilities by maintaining a system of organized tabs, reducing case resolution times for HR issues to 5-10 minutes, significantly improving responsiveness and operational workflow.
  • Cultivated a disciplined approach to task management and critical thinking by assisting associates with leave and accommodation requests, paralleling the meticulous maintenance routines required for optimal data center equipment performance.

Team Lead/Quality Technician/Continuous Improvement

Cardinal IG
04.2016 - 04.2021
  • Trained associates in essential job functions and procedures.
  • Regularly reviewed activities to identify improvement opportunities.
  • Assisted leadership in improving operations by collecting feedback, data and contributed new ideas for process improvement.
  • Inspected materials to improve quality and customer satisfaction.
  • Led team in achieving production goals through effective scheduling and resource allocation.
  • Analyzed production data to identify trends, driving continuous improvement initiatives within the team.

Customer Service Representative

Giant Food Stores
10.2011 - 04.2016
  • Ensured operational integrity by meticulously counting cash drawers at shift commencement and conclusion, contributing to the financial accuracy and reducing discrepancies by 100%.
  • Demonstrated vigilance in security monitoring by identifying and reporting potential safety hazards, fostering a secure shopping environment for customers and staff.
  • Enhanced customer engagement and boosted sales by proactively informing patrons about ongoing store promotions and sales events, utilizing strong communication skills.
  • Maintained up-to-date knowledge of store inventory and promotional activities, enabling the provision of exceptional customer service and support.

Education

Data Analytics Honors Certification -

Correlation One
07-2025

High School Diploma - undefined

C.D. Hylton High School
Woodbridge, VA

Skills

  • Distribution and Warehousing: Order execution, Computer-savvy, Critical thinking, Team development, Warehouse Logistics, Production planning, Physically fit and agile, Safety-conscious, Conflict resolution, Quality assurance, Data analyst
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Timeline

Tier 1 Order Picker/PXT/Data Analytics student

Amazon.com, Inc.
05.2021 - Current

Team Lead/Quality Technician/Continuous Improvement

Cardinal IG
04.2016 - 04.2021

Customer Service Representative

Giant Food Stores
10.2011 - 04.2016

High School Diploma - undefined

C.D. Hylton High School

Data Analytics Honors Certification -

Correlation One

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Daniel Holzinger