Daniel Kraus
Prospect Park,PA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Meat Team Member
Whole Foods Market Inc
04.2024 - Current
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Cut meats to customer specifications and answered questions about specialty products.
- Restocked products based on available inventories and customer demands.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Completed all daily safety walks, to ensure proper cleaning, and maintenance of equipment.
Prepared Foods Team Member
Whole Foods Market Inc
02.2021 - 09.2022
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Organized food and products by date and maintained adequate supplies.
- Adhered to all company food safety and sanitation guidelines.
- Maintained proper signage and pricing information for displays, cases and counters.
- Greeted customers with friendly demeanor to enhance positive guest experience.
- Maintained knowledge base of company pricing, products and services.
- Maintained high level of efficiency in fast-paced work environment.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Participated in educational opportunities to increase product knowledge.
Deli Customer Service Clerk
Roma Deli
09.2019 - 02.2021
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Offered product samples to customers, generating additional sales through taste-testing.
- Received payment via cash, check, card or mobile payment and processed promptly..
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Greeted customers at counter to fulfill requests and answer questions.
- Documented customer orders and conveyed special requests to kitchen staff.
Cashier
Acme Markets, Inc
03.2016 - 03.2018
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
Education
High School Diploma -
Interboro Senior High School
Prospect Park, PA06.2017
No Degree - Business Administration
Delaware County Community College
Media, PASkills
- Food safety standards
- Sanitation and safety professional
- Efficient customer service expert
- Excellent Communication
- Product and service sales
- Cash Handling
- Retail merchandising
- Product knowledge
- Customer Relations
- Meat packaging
- Stock replenishment
- Workplace Safety
- Sanitation Practices
Timeline
Meat Team Member
Whole Foods Market Inc
04.2024 - Current
Prepared Foods Team Member
Whole Foods Market Inc
02.2021 - 09.2022
Deli Customer Service Clerk
Roma Deli
09.2019 - 02.2021
Cashier
Acme Markets, Inc
03.2016 - 03.2018
High School Diploma -
Interboro Senior High School
No Degree - Business Administration
Delaware County Community College
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