Daniel Lehman
Westmoreland City
Summary
Dynamic customer service professional with experience at Subway and Comfort Inn & Suites. Proven ability in order accuracy and cash handling, enhancing guest satisfaction through exceptional service. Skilled in inventory management and problem-solving, consistently maintaining organized workstations to ensure compliance and efficiency. Committed to fostering positive customer experiences.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
Subway
02.2024 - Current
- Crafted high-quality sandwiches following customer specifications and Subway standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
Front Desk Receptionist
Comfort Inn & Suites
11.2021 - 05.2022
- Greeted and assisted guests with check-in and check-out procedures, ensuring smooth arrival and departure experiences.
- Managed multi-line phone system to handle inquiries, reservations, and guest requests efficiently.
- Coordinated room assignments and maintained accurate booking records using property management software.
Cashier
Dollar Tree
08.2020 - 11.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided prompt service.
- Maintained clean and organized checkout area to enhance shopping experience.
Education
High School Diploma -
Norwin
Irwin, PASkills
- Customer service
- Order accuracy
- Cash handling
- Inventory management
- Workstation organization
- Problem-solving skills
- Teamwork and collaboration
- Customer satisfaction focus
Timeline
Sandwich Artist
Subway
02.2024 - Current
Front Desk Receptionist
Comfort Inn & Suites
11.2021 - 05.2022
Cashier
Dollar Tree
08.2020 - 11.2021
High School Diploma -
Norwin