Summary
Work History
Education
Skills
Timeline
Generic

Daniel Murillo

Panama City, No LMIA Required, TLC Agreement,8

Summary

Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements.

Work History

Customer Care Representative and Purchase

Grainger Industrial Supply
Panama
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Contact clients and suppliers to resolve problems.
  • Purchase general and specialized equipment, materials or business services.
  • Monitor progress of delivery schedules.
  • Assisted call-in customers with questions and orders. 40 customers per day.
  • Coordinated logistics and verified equipment shipment pricing and availability.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Review quotations almost 25per day.
  • Ensure that all backorders are tracked and communicated efficiently
  • Picking orders and helping physically receive to gain knowledge

Inventory Clerk

Panama Health Ministry
Panama, 8
2012 - 2013
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Maintain inventory of all materials used.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Created production forecasts and plans based on sales forecasts, historical usage and product trends.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Utilized software to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Responsible for sales floor and backroom cycle counting.
  • Responsible for researching and making inventory adjustments as needed utilizing various systems.
  • Issuing annual purchases for consumption of national level, and support other regions regarding any queries.
  • Supervise daily operational activities related to purchases inventory, check expiration date, consumption, and manage staff members to ensure proper process work flow. (16 persons).
  • Managing access controls and security measures of warehouse.
  • Review and ensure monthly inventory reports are completed, and accounts to suppliers.
  • Implement software to requested dispatch materials and had to train 150 persons to prepare and maintain records and reports of inventories, price lists, shortages, and expenditures.

Education

High School Diploma -

Hosanna Academy
Panama
12.2009

Skills

  • Customer care standards
  • Inventory audits
  • Inventory control
  • Sorting inventory
  • Merchandising and Display
  • Shelving and Storage
  • Microsoft Office
  • Safety Procedures
  • Quality and Defect Control
  • Product Packaging
  • SAP warehouse systems
  • SAP work order entry

Timeline

Customer Care Representative and Purchase

Grainger Industrial Supply

Inventory Clerk

Panama Health Ministry
2012 - 2013

High School Diploma -

Hosanna Academy
Daniel Murillo