Daniel Murphy
Cranberry TWP
Summary
Dynamic customer service professional with proven leadership skills from GetGo, adept at fostering team collaboration and resolving issues efficiently. Recognized for exceptional problem-solving abilities and a strong command of MS Office, I excel in creating positive experiences for diverse clientele while driving team success.
Overview
6
6
years of professional experience
Work History
Work Study Student- Customer Service Desk
Butler County Community College
Butler
10.2022 - 05.2025
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Collaborated with staff members to guarantee students receive the best possible customer service.
- Fostered positive work environment by building strong relationships with peers, supervisors, and students.
- Engaged with others to share ideas, address issues, and offer assistance.
- Coordinated with team members on various tasks, demonstrating adaptability and flexibility in diverse work situations.
Paint Department
Lowe’s
05.2022 - 08.2022
- Identified customer needs to enhance satisfaction and streamline service.
- Assisted customers with color selection and provided expert advice on products and application techniques to ensure successful project outcomes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Team Member and Shift Manager
GetGo
11.2019 - 02.2022
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues, enhancing customer satisfaction.
- Coordinated communication between staff and store leadership to report shift results and maintenance needs, facilitating effective operations.
- Supervised, coached, and supported team members (GoGetters), ensuring task completion and managing break times to foster a positive work environment.
Education
Associate of Applied Science - Website Development Specialist
Butler County Community College
Butler, PA12-2025
Skills
- Customer support
- Issue resolution
- Team collaboration
- Administrative support
- Data entry accuracy
- MS Office proficiency
- Time management
- Problem solving
- Presentation skills
- Leadership
- Creative thinking
Timeline
Work Study Student- Customer Service Desk
Butler County Community College
10.2022 - 05.2025
Paint Department
Lowe’s
05.2022 - 08.2022
Team Member and Shift Manager
GetGo
11.2019 - 02.2022
Associate of Applied Science - Website Development Specialist
Butler County Community College